Few months ago I bought Boker Specialist from Brian of Discountknives (BTW excellent price and service as well). Than another one from one of our forumites.
After some time I discovered a gap between scales and the tang and decided to remove the scales and clean the knife. I did it but damaged the screws a bit. So I sent an e-mail to Boker customer service in Germany. In less then a week I received 3 complete sets of screws (9 screws altogether) with the letter stating that hopefully this would be of some help to me.
That is how I discovered that not only their products are very good but also their customer service is outstanding.
David
After some time I discovered a gap between scales and the tang and decided to remove the scales and clean the knife. I did it but damaged the screws a bit. So I sent an e-mail to Boker customer service in Germany. In less then a week I received 3 complete sets of screws (9 screws altogether) with the letter stating that hopefully this would be of some help to me.
That is how I discovered that not only their products are very good but also their customer service is outstanding.
David