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Almost the same problem here. Had a cbcf, blade cracked behind the thumbstud. Sent it in, they returned the knife with a new blade. The problem is that they ground the the heel of the blade almost up to where the S110V meets the 14C steel. Looks terrible. The lock face was also terribly ground. There is only about 1 or 2 millimeters of the lock bar touching the lock face. The new blade also came back with scratches and a discoloration on it. Now I guess some could call that nit picking, but I call that shoddy work on a 350 dollar knife. So I called them and they asked me to provide pictures. I did. They said that the problems didn't interfere with the usability of the knife so they weren't going to correct it and that I should accept those problems when dealing with a custom handmade knife. First, it's bullcrap that they won't fix the problems they created on such an expensive knife, I wish I'd just kept the cracked blade or even more,wish I'd not bought the knife to begin with. Second, this isn't a custom handmade knife and even if it was that's no reason to produce crappy work. I don't see a custom handmade knife maker putting out something like that and not fixing it. This knife made me a fan of ZT, the problems associated with it have now turned me off.
I didn't pay that much money for just a knife with good materials. I paid that much because I believed the company produced products and then stood behind them. I could deal with the cracked blade because they said they could fix it, every good company can sometimes mess up. I can't stand idly by and accept a terrible grind on the edge and lockface and them telling me to eat it. It's not like it was one of their 20 dollar made in China knives.