Another one of these threads....
"Benchmade's F&F and QC suck!" "All my Benchmades were perfect out of the box!" Back and forth we go--lovers and haters--and on, and on, and on....
So, for my part, and firstly, I have a couple dozen BMKs by now and, as you might assume, Benchmade is a most favored maker with me. I've probably bought half new and half on the secondary market. Of the new knives, only one had any real issue at all--a 940-1 that couldn't be centered. It wasn't awful, just off a bit and resisted any effort to get it right. It really didn't make that much difference to me and ultimately I wasn't that fond of the steel or blade shape and sold the knife.
All the rest bought new were fine, although the factory sharpening was pretty poor a couple years back. Fast forward to the last few months as I was buying disco'd knives at close-out prices--710's, a couple Strykers, a 707, a mini-Ritter--and every one of those was just "perfect" for centering, F&F, evenly ground, and laser-sharp. I adjusted the action a little on a couple, but hell, I do that to most all my knives.
Of the used ones, some came through to me very nicely and some had action or centering issues. All but my well-worn-and-used original 710 were able to be brought back to center. I've bought a number of older, vintage BMs lately, too, and one AFCK and a TSEK are just a taste off, but I'd rather have the action just as I like it than fight a tiny centering issue.
Benchmade's CS is legendary, and I've gotten lots of free clips, screws, etc from them, but I've never felt the need to send in a knife. I think what it comes down to for me is I love their knives and designs--especially the older-school ones--and if there's a little something off, I'd much rather deal with it myself or accept something minor than send the knife away or join the howling mass of haters. I have knives that came more cheaply and a bunch that cost a crapload more, but my Benchmades have a special place in my world of knives. I don't need to assert perfection, or argue with those who think poorly of the brand--I just like 'em.
PS: In the interest of full disclosure, I am a not a fan of the recent price increases or MAP either, nor do I care much for the latest round of discontinuations or new releases.