I'd have to agree with Joe and Razor today. The Gerber EZ-Out is simply a low-end mid-range daily carry knife. That you don't return/exchange your defective pieces says more about your basic laziness and complacency as a customer than about the company. I've had BM's that bite, but they got sent back to the company within 2 days for exchange, then I was happy again.
Finally, upon reading reviews among the forum, I'm always amazed at how people test and use their knives. Usually they test their knives in EVERY way except for the purpose they were created for: cutting! I mean you got people whacking glass and trying to use their knife as a screwdriver, wirecutter, or hammer. And then they cry like babies when they FINALLY manage to break the knife through abuse for which it was never intended.
Sorry to rag, but I'm TIRED of reading IRREVELENT reviews of knives where people whack, beat, ram, and hammer them, and then have the nerve to come here and complain that their $30 knife didn't hold up to their abuse! I don't use my screwdrivers as hammers, and I don't use my drill as a lathe. So come on, guys, give me a break.
If you think you have a defective piece, you owe it to the company to make them provide quality and consistency among their products. Otherwise, buy a hammer or an axe for what you're currently using your knives for.