hi all.
This doesn't necessarily belong here, as i purchased a knife from Dave's website. but, with that said, i know he is a dealer on BF, so i am going to add the feedback to this forum.
I am starting to get more into one-hand opening knives. I have decided that i like the flipper style the best. i have tried several of the more "expensive" brands. But, i have had good luck with the more budget-friendly flippers as well. With that said, the Kershaw Skyline seemed to have a really good reputation. BF dealer member "kershawguy" i knew also has a good reputation. so, i purchased a Skyline with the blackwash finish from kershawguy.com.
I received the knife and ended up scrunching up my face a bit. i could not deploy the knife with the flipper. i sent Dave an email. he responded back sameday and suggested i loosen the pivot a bit (made sense). i did so, and got it to a point where i could deploy the knife with a flick of the wrist....but, the blade was then borderline rubbing on the scale.
i sent Dave my findings, saying that i wasn't going to trouble him with the return of a $50 knife. he would have none of it and told me to send it back. i did so, and he immediately sent me a replacement.
i was a new customer to Dave. and honestly, i wasn't sure if i had a legit gripe or if i was just being a whiner. but, he responded very promptly (and professionally) to all my correspondence. and, as i said, he sent me a replacement almost immediately.
i don't often (i.e. never) start threads like this, but this seemed worth mentioning. i couldn't be more pleased with the customer service i received from Dave at kershawguy.com.
thanks Dave.
This doesn't necessarily belong here, as i purchased a knife from Dave's website. but, with that said, i know he is a dealer on BF, so i am going to add the feedback to this forum.
I am starting to get more into one-hand opening knives. I have decided that i like the flipper style the best. i have tried several of the more "expensive" brands. But, i have had good luck with the more budget-friendly flippers as well. With that said, the Kershaw Skyline seemed to have a really good reputation. BF dealer member "kershawguy" i knew also has a good reputation. so, i purchased a Skyline with the blackwash finish from kershawguy.com.
I received the knife and ended up scrunching up my face a bit. i could not deploy the knife with the flipper. i sent Dave an email. he responded back sameday and suggested i loosen the pivot a bit (made sense). i did so, and got it to a point where i could deploy the knife with a flick of the wrist....but, the blade was then borderline rubbing on the scale.
i sent Dave my findings, saying that i wasn't going to trouble him with the return of a $50 knife. he would have none of it and told me to send it back. i did so, and he immediately sent me a replacement.
i was a new customer to Dave. and honestly, i wasn't sure if i had a legit gripe or if i was just being a whiner. but, he responded very promptly (and professionally) to all my correspondence. and, as i said, he sent me a replacement almost immediately.
i don't often (i.e. never) start threads like this, but this seemed worth mentioning. i couldn't be more pleased with the customer service i received from Dave at kershawguy.com.
thanks Dave.
