Good on BladeHQ

[ttmctoad]

I recently received a knife that I didn't like after I actually handled it, and contacted BladeHQ about exchanging it for a slightly more expensive knife. A day after they received my returned knife, they sent me an email informing me that my new ($8 more expensive) knife had shipped and that there would be no additional charge for the new knife. Even Steven.
They didn't have to do that. It's certainly not their fault that I didn't care for the original knife. Poor customer service is a pet peeve of mine, and I acknowledge and appreciate good customer service when I receive it.
Good job BladeHQ!

 

[NCCNC]

They have always done right by me as well!

 

[bcknives]

I buy just about all of my knives from BladeHQ, cool guys there. I have a BladeHQ tab pulled up right now!

 

[BladeHQ]

I am glad you had a good experience! If you need anything else, let us know.

 

[Lee D]

90% of the time I order from BladeHQ (unless they don't offer what im specifically looking for) and they have NEVER disappointed.

 

[AddictedToGear]

Wow that was great customer service.

 

[AddictedToGear]

I am glad you had a good experience! If you need anything else, let us know.

Well if you insist, I will take $10,000 weekly payments in small unmarked and non-sequential bills. Thanks. lol

 

[Mikey's Deli]

Same here. My first folder purchases were from BHQ. Love them.
My problem is I never have enough money, so I watch all my wish list items go "out of stock" and my heart breaks a little. Everyone must love them too.
I also have a special tab for them!
G-d bless you BHQ!