Got GEC #73, not happy at all...

this one one of the extremely few bummers that i've seen come down the road from gec.any worker can have a bad monday & let one slip by . if all the products i purchased had as good a record as gec my life would be very simple. i've gotten brand new motors & pumps thru the years that did a meltdown when the juice hit them ,but the large companies always sent me another. as long as the problem is corrected i see no blemish on the quality of gec. dennis.[over 100 gec ]
 
I believe Dennis. I've never seen this much problem in any slipjoints... but aslong human factor is there changes are. GEC is reputable company that is famous for its fit and finish alongside good materials and workmanship.

I am very confident that GEC will fix or replace my knife. Matter is how long does it take me to get it back :D

There's always bad pieces when you make something. My first GEC was nothing short of perfection. Like Dennis said, that knife never should have left factor. We all have bad days. Most important is that companies recognize those and will correct them. I keep you guys posted and let you know when I get knife back and what situation is then. Till then, I am yet again waiting my yellow texas rose...
 
thejamppa said:
The dealer I bought it has no GEC's as there's no official GEC importer here. It was special order. GEC has warranties for materials and workmanship and I use that.
Click to expand...

Are you sure it wasn't a "Store Only" model? Did it have and "S" on the label or a tiny script "S" on the tang? If it was a special order from a dealer that didn't know the difference he may have picked up a "store only" model from the factory store. They are sold as EDC's due to these types of cosmetic issues.
 
knifeswapper said:
Are you sure it wasn't a "Store Only" model? Did it have and "S" on the label or a tiny script "S" on the tang? If it was a special order from a dealer that didn't know the difference he may have picked up a "store only" model from the factory store. They are sold as EDC's due to these types of cosmetic issues.
Click to expand...


He said it's a serial numbered knife.
 
I had a issue with one of their knives. It had a big gap and bladeplay. They never responded to several emails and a phone message but luckily the dealer replaced it. I'm guessing I should have just sent it in to them rather than call and email. I'm sure they'll fix it or replace it.
 
that's too bad! I've bought 3 GECs over the net and all of them were primo.
 
joe-bob said:
He said it's a serial numbered knife.
Click to expand...

Missed that, sorry.

They definitely missed it because they are very strict on open backsprings. Also that bone was just not taken down flat to being with. This is the type of thing you see from the other guys....
 
GEC is certainly making more knives now than ever before, and they are probably just going through some growing pains--possibly a new, not yet fully trained employee did the less than standard fitting on that one. Not sure, but my few brushes with GEC customer service have all been outstanding. Hopefully they'll send you a new knife.
 
I really don't mind this aslong they fix mine or trash that one and send me new version of Texas Yellow Rose single blade Scout Linerlock 735109L 45 of 50. GEC is good company and I agree fully with growing pains now that they are making more knives than ever before. I'm glad they answered quickly to my e-mail and I managed to post it yesterday so it should get in Titusville next week.

Only thing that really sucks is that I'm having withdrawls from that knife :D
 
DennisStrickland said:
this one one of the extremely few bummers that i've seen come down the road from gec.any worker can have a bad monday & let one slip by . if all the products i purchased had as good a record as gec my life would be very simple. i've gotten brand new motors & pumps thru the years that did a meltdown when the juice hit them ,but the large companies always sent me another. as long as the problem is corrected i see no blemish on the quality of gec. dennis.[over 100 gec ]
Click to expand...

I was wondering how many you have Dennis. :D
 
Over a hundred eh Dennis, that's a ton:D

Very likely the biggest and best collection of GEC anywhere:thumbup:
 
I wonder if Dennis could take photo with all his GEC's in one photo? That would be quite sight... :D
 
i would like to help out in the photo but my equipment, my abilities wo'nt allow a mass photo. besides i seldom keep everything in one place. even with safes problems can occur. i should'nt be concerned since these pieces are'nt 700 & 800 $ knives like some of my friends collect. i saw one buddy drop 6000$ on one knife some yrs. back .my knives are'nt close to that catagory.
 
thejamppa said:
I really don't mind this aslong they fix mine or trash that one and send me new version of Texas Yellow Rose single blade Scout Linerlock 735109L 45 of 50. GEC is good company and I agree fully with growing pains now that they are making more knives than ever before. I'm glad they answered quickly to my e-mail and I managed to post it yesterday so it should get in Titusville next week.

Only thing that really sucks is that I'm having withdrawls from that knife :D
Click to expand...

If you are having withdrawals from it with the problems it had, you will really be bent out of shape when you get it back and you are separated from it.

Ed
 
TLARbb said:
If you are having withdrawals from it with the problems it had, you will really be bent out of shape when you get it back and you are separated from it.

Ed
Click to expand...

Oh, yes, I do know about that... Well, we all choose our poisons... I love orange and yellows... Especially on knife handles :D
 
GEC has fairly low production run numbers which allows for the careful inspection of every knife before it leaves the factory. Life is not "Perfect", but in this case GEC could get pretty close to perfection with checking their knives. So i think it is unacceptable that knives with 'issues' are being sent out.
For GEC to survive a decent length of time, they must develop a reputation of highly reliable quality control.
Some of the Chinese brands show exceptionally consistent quality control.
Many people want to buy U.S.A. made knives and are willing to pay 5-10x the price of Chinese knives, but will not continue to do so if the chance of being disappointed is significant.
Yes, they can be returned for repair/replacement, but it's the profound sense of disappointment we feel when opening the box and finding the much anticipated knife to be sub-standard, that will turn people away.
roland
 
rprocter said:
Yes, they can be returned for repair/replacement, but it's the profound sense of disappointment we feel when opening the box and finding the much anticipated knife to be sub-standard, that will turn people away.
roland
Click to expand...

Roland, I hate that feeling when anticipation turns to disappointment (or frustration, or rage :mad:), due to poor QC on the part of the manufacturer. More than once I've sworn off ever buying a (insert brand) knife again ..... only to mellow out after a period of time. I know there are many members here who won't buy a knife over the 'net without asking the dealer to check for the F&F issues that are important to them. I've done it a few times myself, with certain brands and dealers, but then there are other brands/dealers where you would think it not necessary ... sometimes ya get burned anyway.

And, yes, I've bought a few Chinese-made knives too (a couple Bucks, a couple Schrades), and the quality was consistently good on them. As you said, as a matter of principle I'm willing to pay more for U.S.A. made knives and usually do.
 
My sample was probably among worst knives ever left from Titusville, however, I have great confidence they will make everything better :D
 
You must log in or register to reply here.
Back
Top