GPKnives, Still One of the Best

[Insipid Moniker]

Decided to pick up one of the new Boker Plus Tech Tools. Placed my order with GPKnives at 11am on Saturday, got my shipping notification less than 3 hours later. Bonus shout out to USPS because the knife is already in hand. Quick service, particularly on a weekend when noone wants to be working, is highly appreciated.

 

[Nellem]

GPKnives is brilliant. I can confirm that even from far away South Africa.

 

[Jtur7681]

I live 2 hours from their store. I stop in anytime Im traveling through. Amazing shop with great customer service.

 

[Eodjuggernaut]

Agreed. Great prices, selection, and customer service. I check there site daily.

 

[BluegrassBrian]

I concur.

 

[calc]

Only used them once or twice, but they're good to go in my book.

 

[BITEME]

Keep it up-gpk

 

[Lycosa]

All of the above.
rolf

 

[brownshoe]

I stop in every time I go across country. They have a selection of CRK, not just one sebenza. They will let you go through as many boxes you want to get the perfect CRKT specimen...only took two to get a perfect Eros, they were both identical, but one was serial number 1911

 

[bigolegator]

Agreed also...my dealings with them have always been positive :thumbup:

 

[Aias]

I'll add to the chorus of praise--always great dealing with them. :thumbup:

 

[KELAMA]

GP Knives recently had a new release of a certain knife. I missed out on the first order they received, however I received a PM from GP Knives, BF representative (Jamie), shortly after they received their second order.

I knew these were going to sell quickly, so I obtained GP Knives, phone number & made a quick call. I spoke to this really cool guy (Chris), & he helped me expedite my order, over the phone. I was able to secure the last, of the 5 knives that they had received.

My knife was shipped, via USPS, that same day. Three day's later, my perfect F&F knife arrived. The knife was meticulously, & carefully package & all of the contents (box/papers/knife), arrived in perfect condition. Without a doubt, one of my best knife purchasing experiences, on this forum!

IMO, GP Knives, is one of thee more professional dealer's on this forum; I highly recommend them! :thumbup::thumbup:

Thank you, Jamie, & Chris!

 

[bigolegator]

Good to know these places still exist and take care of their customers

 

[Bill_Brasky]

I have to agree on great selection, but I stopped in about a month ago (at the time I lived ~20 min from their brick & mortar location) and was blatantly ignored by the clerk on staff. Practically had to drag this kid from his computer to let me see & handle a few knives. I walked in there with $300 cash (on my birthday no less), expecting to walk away with a fancy Spyderco or CRK, but instead left with $77 Boker. Never had a problem ordering from them online, but my experience in-person left a very sour taste in my mouth. I like to support local knife retailers but they will not get my business again.

 

[gpknives]

Thank you all for the kind words! We couldn't do it without your support! If we can ever be of any assistance with anything, please shoot us a note or give us a call


Bill_Brasky - We're so sorry to hear that you had a sour experience at our storefront! If you would like to provide any further details to help us improve processes, you are welcome to e-mail me directly at jamie@gpknives.com. Currently, we are actively addressing the set-up at the front desk and will be changing it very shortly in hopes of making it friendlier. We want everyone to feel welcome in our store and want to spend time here. Always feel free to ask for me as well!

Stay Sharp -
Jamie

 

[Bill_Brasky]

It is certainly nice to see a response from a retailer to a customer's concerns. If it helps you narrow it down, I visited your store on August 15th of this year. I don't mean to single out any of your employees but I mean what I wrote, and I was expecting better service as the only customer in the store. Both my family members and I have had wonderful transactions with GP Knives in the past (both online and in-person) and that is why the treatment I received was so unexpected. I understand that a vast majority of your business is almost certainly done online. However when someone physically comes in and inquires about multiple relatively expensive knives I think a little salesmanship, enthusiasm, and initiative would have gone a long way towards me spending a lot more during my visit.

 

[gpknives]

Hi again Bill_Brasky Thank you very much for the information, that does help to narrow it down; however, just so you know, we are addressing this with the entire staff.

I could not agree more with you! Enthusiasm, thoughtfulness, initiative, appreciation, etc. are all things we want our staff to outwardly express for any customer in any price range. As I mentioned before, we simply would not be here without the support from people like you and we take feedback such as this very seriously. I hope you're willing to give us another chance sometime in the future!

Should you have any further questions, concerns or feedback, please feel free to e-mail me directly at jamie@gpknives.com or give me a call here at the store. Thank you for bringing this to our attention!

Stay Sharp -
Jamie

It is certainly nice to see a response from a retailer to a customer's concerns. If it helps you narrow it down, I visited your store on August 15th of this year. I don't mean to single out any of your employees but I mean what I wrote, and I was expecting better service as the only customer in the store. Both my family members and I have had wonderful transactions with GP Knives in the past (both online and in-person) and that is why the treatment I received was so unexpected. I understand that a vast majority of your business is almost certainly done online. However when someone physically comes in and inquires about multiple relatively expensive knives I think a little salesmanship, enthusiasm, and initiative would have gone a long way towards me spending a lot more during my visit.