Effective 04/14/06 - All concerns related to manufacturing quality must be made in advance through our comments field during ordering. This includes, but is not limited to; blade centering, liners, sharpness and lockup. This is to ensure the customer is happy with the quality of the knife prior to shipment, as everyone has different standards. Should your concerns not be addressed in the comments field we will gladly assist you in gathering the necessary information to contact the manufacturer.
So what, I have to tell them in the comments that I want a knife that is sharp, has no blade play, and a centered blade? I'm not sure what they mean by this.