But with all due respect, when you tell me to go sharpen the edge I immediately think you don't understand the situation.
Hey, sorry if it how you feel about what most people say. You spent quite a lot of money and what you receive doesn't completly live up your expectations.
I think I and most other people on this board understand your point because the very same situation happened to most of us at some point. Seriously, unless you're into collecting and wall hangers, perfection is unhealthy pursuit, that you'll get over at some point. I've had knives and tools twice or three times more expensive that where aesthetically perfect but had a deeply screwed designs and ended collecting dusting while I have other tools that many small glitches but ended being my favorites because they are not perfect but in the end they just work. Use the tools and enjoy that.
Now, IMPORTANT POINT, doesn't mean I'm trying to defend the company against you.
Yes someone screwed up on the maul at some point, and even it technically it's not that important, you paid full price so there's no reason you can't get a good one. Maul is functional as is but maybe it's a gift (maybe to yourself) or something.
So I personnally really hate complaining but yeah sometimes it's ok to indulge to self. Just send them the pics and see what they say (it's likely they'll replace it).
So maybe you should think deeper about you priorities
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but that shouldn't prevent yourself from asking from replacement, hey, that's you're hard earned money, screw them.
Ok, hope I didn't sound too condescending, and tried to put some humour in it, but really "been there, done that" all the way