Great Customer Service from Les Robertson

D

Doug Selsor

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Mar 5, 2001
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Last Sunday afternoon I ordered a Simonich Pikuni from Les' site. A short time later, I received an email from Les, letting me know that the Pikuni was currently out of stock. Les said that Pikuni was listed in a couple of places on the site, and in the neck knife section, it had been inadvertantly listed as still in stock. He apologized for the confustion, and I ended up changing my order to a Pikuni II in Talonite w/ CF scales. That evening, I received another email from Les, letting me know that my knife would go out Monday and providing me with the Fedex tracking number. I received the knife Tuesday morning, and I must say it's a beauty. Thanks for the great service, Les.

Doug
 
Doug, Les is definitely a great person to do business with:) All of my custom knife purchases have been through Les and I definitely lokk forward to doing more business with him soon. His expertise has helped greatly in the purchses for my collection.
 
....is invaluable. I'm wit' ya on all counts.

Coop
 
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