- Joined
- Mar 1, 2012
- Messages
- 2,554
Last Friday I dropped off my knife for service at the GEC booth at the local sportsmans show. When I called about it Chris told me to just leave it with Bob Andrews (old hundred collectibles) who was manning the booth the day I was there. One week later I have the knife back in my hands and it's 100% repaired. The total cost to me was $0.
Full disclosure. First I live in Pittsburgh about two and a half hours south of the factory. Second the repair was a simple lowering of the main blade by filing the kick. I didn't pay shipping because it was dropped off.
So if you send your knife in for repairs expect to pay shipping and it will probably take longer!
Thank you Chris Tucker and the crew at Great Eastern Cutlery for the excellent customer service.
Full disclosure. First I live in Pittsburgh about two and a half hours south of the factory. Second the repair was a simple lowering of the main blade by filing the kick. I didn't pay shipping because it was dropped off.
So if you send your knife in for repairs expect to pay shipping and it will probably take longer!
Thank you Chris Tucker and the crew at Great Eastern Cutlery for the excellent customer service.
