Great warranty service from SOG.

[JD Mandrell]

I bought a large Kiku folder NIB from someone on Facebook, price was great, considering they are discontinued. Found out why when I got it, the lock could not engage itself under the blade, so could not function. I sent it in, crossing my fingers since I wasn't the original owner, and it's discontinued. They got it on March 3rd, and I didn't hear anything, until this morning, when UPS notified me I had a package "out For Delivery" from SOG.

Had a note inside with it, that the stop pin was preventing the blade from fully opening, and they replaced it. It locks up perfect now, locks up solid as a bank vault.