Heads up on Seller wilazn

AZPenviceroy

AZPenviceroy

Feedback: +16 / =0 / -0
Joined
Aug 19, 2014
Messages
59
So I bought the PSW Dub from Wilazn from this thread here.
http://www.bladeforums.com/forums/s...nives-Whiskey-2-Curtiss-F3-Large-Frag-Pattern

I paid via paypal, no gift, although he requested that. But I know better than that. :(

It arrived with me and I immediately noticed some issues. The blade was not smooth at all, and the blade screws/pivots were moving.
Although the knife looked great and visibly it had no issues, the knife did not work.

I emailed the seller hours with in receiving to see if he had any ideas, but one of the pivot screws are custom and can't be tightened or loosened, so even if I knew how to fix the issue (which I didn't), I couldn't.
He answered promptly and after a few emails back and forth, he Oked me to return the knife. So far so good.
But, then he emailed me and said that before he would refund me, he would need to get the knife back. Repair it, and sell it. Since I guess he spent the money that I sent him on another knife??? This to me was not acceptable. I for a working knife. Not a non-working one. If there was an easy fix, I would have been more than happy to keep and fix. But neither he nor I knew how to fix it. And why should I have to wait for refund until the seller sells the knife to someone else? I said this to him exactly that this was not acceptable, and I should be refunded as soon as he got the knife back. I also requested a return address.
He never responded to those emails. And that was that. I had to open a Paypal dispute.

I opened the dispute with these comments.
"The knife is really tight and will barely open and close. And both the blade screws move when opening and closing. Its not a smooth action. Was described as Mint condition. Its not working correctly. Seller told me to send it back. Which is great, but informed me that I needed to wait for him to sell it again, before I got my refund. Also he has not responded to my email requesting return shipping information"

He instantly escalated it with paypal to a claim and made these comments.
"The knife was in full working condition when I shipped it. For all I know the buyer could have opened up the knife and tampered with it and now wants his money back after messing it up. The manufacturer has a warranty on it and I gave the buyer instructions to contact the manufacturer if he believes there is problems with the knife. He ignored my suggestions and now is trying to return me a broken knife."

Im sure Paypal will sort it out, but now I just have to deal with it. Maybe Im off base here, but as a seller, should you "spend" your money before the item has even been delivered? I know I would never do this. The sale is not over, until the buyer is happy.
 
PayPal will force the return and transfer funds when the knife shows he received it.
End of story.
 
See this crap all the time its why I don't ever buy knives unless I know the person. There's 2 sides to every story but this story gets told regularly. I own several custom knives and I'm guessing the average Joe me included doesn't just take apart new knives as soon as they get them. I know I don't. For the life of me I don't know why they don't send customs back to the maker to be repaired then again I've got a production or two that needs repair and I have sent them yet.
 
Don't think PP will help since you basically gave him the $$ as a gift, in fact saying that you bought something but actually sent the money as a gift to circumvent fees may end badly for you.

Never use PP gift, whats 3% for piece of mind?
 
ThievesLikeUs said:
Don't think PP will help since you basically gave him the $$ as a gift, in fact saying that you bought something but actually sent the money as a gift to circumvent fees may end badly for you.

Never use PP gift, whats 3% for piece of mind?
Click to expand...

AZPenviceroy said he didn't use gift option.

AZPenviceroy said:
I paid via paypal, no gift, although he requested that. But I know better than that. :(
Click to expand...
 
The first red flag was the seller not giving a thorough description of the knife and covering all grounds. Because he did not do this, it is now impossible to investigate whether the knife came from him like that or whether you caused the problems. I am sure that he was aware of that when he made his listing. If the information is not provided in the listing, you should ask about the knife before you finalize the transaction. Then you have a record of the seller's description in case an issue occurs of the item not being as described.

The second red flag was the seller asking for Paypal Gift. It was at that point that the transaction should have been called off.

I hope you didn't overpay for that knife considering how high the seller priced his other knives on that sale post. This was a case of the seller failing to describe the knife thoroughly in the interest of maximizing his profit.
 
The email communication where the seller ok'd your return of the knife should make your case clear to paypal. The seller's lack of reply, and subsequent escalation, speaks more to his inability to pay you back right away than anything. I've had disputes with far less communication settled by my credit card company with favorable results.
 
One should never spend the proceeds of a sale until both parties are happy. All it takes is a day or two, why end up like the seller here? I sure hope we are not going to make demands that the seller not spend the money until the buyer says he is happy with the trade, that should be a no brainer!!!
 
ask for references from others they have dealt with on the forums here..
SPECIFIC dealings..
If they wont allow references ""RED FLAGS"" Immediately
IF its too good too be true..IT quite possibly is..
Try to be patient also. We all (including myself) get impatient with no responses
But things happen. Life stuff. Job-Family-- Life things.
If it gets to be too much ...Get a MOD involved
The MODs here are the best..
Reach out to seasoned vets in the forums here..
Remember.. A REP in BF is earned.. Not easily given..
Your buddies in here have your back.. You keep building your rep..
 
Hi AZPenviceroy,

Paypal will refund your money. Just escalate the case and provide your communications record.

If you somehow have an issue and they make you keep the knife, email Chris @ phantomsteelworks. I'm sure he can fix it for you. Those dubs are not that hard to work on if you have the tools. I can talk you through it if you need some help, but I just don't see Chris not fixing it for you.

sorry about going through all this, most of the times all the members on here are 100% solid and good people. I've only had 1 bad transaction and it was very similar to you.
 
this is quite unfortunate and I hate to see things like this. I hope this works out favorably for you, in my experience I think that it will.
 
Popsickle said:
this is quite unfortunate and I hate to see things like this. I hope this works out favorably for you, in my experience I think that it will.
Click to expand...

Mis-representation is becoming an epidemic......

I am now (unfortunately) giving up on;

Years as a member of BF.
Positive feedback amount and percentage.
Pictures and descriptions. (They don't always tell the full story)

All transactions require some amount of trust. I am going to stick to people that I know, or have read enough of their posts that I feel I have a good idea of where their morals are at. I would rather buy a knife from someone I know very well on BF with no pics, and just their word, then from someone I don't know with pics and a decent description...

It's a small group, especially when you consider that a large amount of listings in the exchange are from people who joined BF to be sellers and buyers first.
The other option is to buy nothing at all...

There are 3 guys in this thread I would buy a knife from on just their word.

To the OP. Let us know PP's decision, and leave this guy a fat negative feedback please...
When did it ever become acceptable in anyone's mind to issue a refund when you can re-sell the knife being returned?!
 
JR88FAN said:
Mis-representation is becoming an epidemic......

I am now (unfortunately) giving up on;

Years as a member of BF.
Positive feedback amount and percentage.
Pictures and descriptions. (They don't always tell the full story)
Click to expand...

An epidemic? I don't think so. The vast majority of transactions go smoothly.

You also forgot one very important factor when considering a sale. What does the seller do here on BFC? Do they participate in other parts of the forum? Is that participation meaningful?

Let us just take as example the two folks involved in the OP of this thread. Both are overwhelmingly only involved in buying, selling, or trading. Look at their post areas. They are only involved in one aspect of our community.
 
craytab said:
An epidemic? I don't think so. The vast majority of transactions go smoothly.

You also forgot one very important factor when considering a sale. What does the seller do here on BFC? Do they participate in other parts of the forum? Is that participation meaningful?

Let us just take as example the two folks involved in the OP of this thread. Both are overwhelmingly only involved in buying, selling, or trading. Look at their post areas. They are only involved in one aspect of our community.
Click to expand...

I did not forget that important factor:

It's a small group, especially when you consider that a large amount of listings in the exchange are from people who joined BF to be sellers and buyers first.
The other option is to buy nothing at all...

I do see an epidemic, or maybe that's a strong word, but most of what I see today as issues in the GBU involve very deceptive mis-representations of product.
Just to reference last year, it was much more just all out fraud and theft.
I wonder what the real number is?
I am sure there are many people who just don't want to get involved in any form of dispute so they just deal with it, and leave positive feedback because that's the easier road.

This is just my opinion of course....
 
JR88FAN said:
I did not forget that important factor:

It's a small group, especially when you consider that a large amount of listings in the exchange are from people who joined BF to be sellers and buyers first.
The other option is to buy nothing at all...

I do see an epidemic, or maybe that's a strong word, but most of what I see today as issues in the GBU involve very deceptive mis-representations of product.
Just to reference last year, it was much more just all out fraud and theft.
I wonder what the real number is?
I am sure there are many people who just don't want to get involved in any form of dispute so they just deal with it, and leave positive feedback because that's the easier road.

This is just my opinion of course....
Click to expand...

Well, you didn't put it in your list of things to give up on. Rather, it should be a mainstay of what to consider over other things in your list.

Epidemic is a strong word. I don't know the real numbers either but I would be willing to bet that the number of deals gone wrong we see here in the GBU is <1%, most of which can be attributed to buyer error. If you buy from a member only here 4 months and who only spends time here on BFC buying and selling, don't come crying when a deal goes bad. This person is not here to be part of our community. Yeah it sucks the deal went wrong but even the buyer is only really here to buy, sell, or trade.

This isn't an epidemic, it is poor decision making on the buyers part. There are patterns to be gleamed from the GBU. Don't pay with paypal gift, don't pay a maker up front in full, do your research on a maker/pimper, sellers should ship with insurance/proper packaging, and be weary of folks who are only here to buy/sell/trade/ and who don't contribute anything else meaningful to our community.
 
craytab said:
Well, you didn't put it in your list of things to give up on. Rather, it should be a mainstay of what to consider over other things in your list.

Epidemic is a strong word. I don't know the real numbers either but I would be willing to bet that the number of deals gone wrong we see here in the GBU is <1%, most of which can be attributed to buyer error. If you buy from a member only here 4 months and who only spends time here on BFC buying and selling, don't come crying when a deal goes bad. This person is not here to be part of our community. Yeah it sucks the deal went wrong but even the buyer is only really here to buy, sell, or trade.

This isn't an epidemic, it is poor decision making on the buyers part. There are patterns to be gleamed from the GBU. Don't pay with paypal gift, don't pay a maker up front in full, do your research on a maker/pimper, sellers should ship with insurance/proper packaging, and be weary of folks who are only here to buy/sell/trade/ and who don't contribute anything else meaningful to our community.
Click to expand...

I fully agree with everything in your post, and this is what I am learning....

To deal with either people I know very well on this forum, or to judge people based on what they do on this forum.

Thanks for spelling that out much more clearly then I attempted to.....
 
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