Hello from the 0.

Just some feedback from the perspective of a piglet (got my first Busse < 1 year ago, have 14 With me now, plus 2 big bags and 3 blades on order).

My grab bags and DS were the first direct orders from Busse (got most of my stuff from the hogs on this forum). When payment time came for the bags I had to call Busse to figure out how to send PayPal payment. Was very chuffed at how pleasant and helpful Amy was. Stuff like this is often overlooked, but really it is so important to me.

Honestly, I would probably buy Busse even if the Boss, Amy, etc., weren't great people to speak/deal with, because the quality of the products are so high, but as it is, I am so impressed with Busse as a company that I am considering buying blades exclusively from them from now on... and believe me, I adore some of the blades I've gotten from other blade companies. Busse is, however, totally peerless from my personal experience, which speaks not only to the genius of the Boss, but the hard work and good grace of all the people that make up Busse Combat.

In short: keep up the amazing work you guys!!!
 
Your friendly Amy-0 (yes it is a ZER0) LOL to answer some of the questions that you may have.
  1. Grab Bags, CS Fatback Public Defender’s, Swamp Rat and Scrap Yard orders are shipping everyday however the shipping department also had a military orders that had to go out first so we appreciate your patience.

  2. The shipping department also informed me that USPS and UPS would not be able to deliver packages to Texas, California and now Florida due to Hurricanes, Wildfires and everything. Texas orders are currently shipping but we assure you that you will be notified via email to make sure it is ok.

  3. The Custom shop is still closed. We are sorry no mods, spa treatments (changing handles, blade finish ect) but if it is a Warranty issue heck yes.

  4. We have a new payment system. If you place your order via website you have noticed it is usually $1 however to store your payment info into a safe vault it also charges another $1. We have gotten numerous emails but the deduction will be taken off your order once the final payment is done. (When the knife that you ordered is ready for shipment) so minus $2 bucks. We will also put it on the website as well.

  5. Many of you have not gotten the newsletter’s we are taking steps to that as well.
I hope I covered everything. If you have any questions please email me at amy@bussecombat.com
Good night and oh yes.....BUSSE is bringing BIG TIME.
XOXO,
Amy-0


****UPDATE****Texas is good to GO except to the ones that told us to delay. California good as well. Florida we will see what IRMA brings. To all of our friends on BF in Florida You are in our Hearts and we are thinking of you. XOXO Amy-0
 
Hope the folks at RMK in Orlando are safe. I'd have never gotten into Busse if I hadn't first had a Randall.
 
Thanks for the well wishes and updates! To be completely honest, the grab bag thread has me sweating more than Irma.
 
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