Help: AVG AntiVirus Free

D

DB731

Joined
Feb 10, 2013
Messages
8,955
..won't let me delete 3 viruses it found.

It tells me they need my attention, but when selected, won't let me "remove selected". The "remove selected" button doesn't light up.

Anyway, they are "Inline hook win32k.sys XLATED/XFORMO/EngFntC..." whatever that means, of "medium severity".

Thanks
 
Seems you can go to AvastMaintenance and then MOVE the files to the Virus Chest which isolates them so they can't do any harm. Not familiar with current AVG but imagine has a similar feature to[isolate detected viruses].

Pretty sure I ran AVG at one time or another.

Best.
 
won't let me "remove selected"
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There are other options, aren't there? Something like "sequester," "move to vault," "isolate" ... I don't have a virus at the moment, so I can't look to see what the exact words are....

You can also google the virus names and find out what they do and if you have to use any special tools or procedures to deal with them.
 
Now it's congratulating me for not having any threats...and I haven't done anything except run another scan.

Hmmm.
 
The free version of AVG used to be an acceptable security solution, but these days I would strongly recommend upgrading to Avast Pro software, or a combination of Norton, Malwarebytes and a Deep System scanner (Norton's is called NPE I believe). There are lots of malicious programs that get installed without your knowledge and won't even show up on some security scans.

Computer security is really hard to manage these days, and it takes comprehensive security measures that range from picking answers to your security questions that don't match on different sites and with answers that cannot be found online, to modifying your behavior in the physical world (such as not storing paper copies or digital copies of security information in places where they can be easily reconciled with other personal information).

For your situation right now: Download, update and run a full scan with Malwarebytes (kill your online connection as soon as you get it updated so if you do have an intrusion they can't interfere), and if there are medium risks present, Malwarebytes should find them. You can get a free copy at Download.com (CNET)
 
If you want free try MS Security essentials or panda cloud and then pair it with Komodo's firewall. Best bet is to buy a newerish physical firewall. Avast is very resource heavy at least the free version. Malaware bytes works well for removing threats.
 
DB731 said:
Now it's congratulating me for not having any threats...and I haven't done anything except run another scan.

Hmmm.
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I think AVG had already dealt with them when you saw "remove selected" was greyed out.
 
A-ha. That makes sense.

After that, I did another AVG scan. Negative again (and it tells me about 2 threats removed in the last 30 days. Makes me wonder about that 3rd one, though). Then, I did an Avast scan (all of these are the full scan option), and that was negative too. Then, I did a Malwarebytes scan, that one came back with 2 threats, but the names sounded nothing like the 3 I originally ran into. Removed those promptly, and restarted the computer.

I wish there was a book for computer viruses for dummies or idiots (or a combination of the two) that I could take a look at...

Thanks for the ideas. When I have a bit more time, I will google the names of these threats (saved them all as snippets).

PS I'll be damned..

viruses.jpg
 
DB731 said:
After that, I did another AVG scan. Negative again
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If in doubt, run the HouseCall virus scan from Trend Micro. It'll install a few files, then run a full virus scan from their website. http://housecall.trendmicro.com/

(and it tells me about 2 threats removed in the last 30 days. Makes me wonder about that 3rd one, though).
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Quite possibly it showed you three file names, and multiple files were from the same virus. Just a guess.
 
AVG is no good anymore, it's been known to be prone to false positives. Either way try running a test as an administrator. My suggesting also is to use malwarebytes, it's detected stuff that my antivirus failed to pick up.
 
NIB said:
AVG is no good anymore, it's been known to be prone to false positives. Either way try running a test as an administrator. My suggesting also is to use malwarebytes, it's detected stuff that my antivirus failed to pick up.
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Ditto. Can't stress this enough. Everyone that owns a computer should be running this program sporadically, and have an installation file of it on a thumb drive. Even Malwarebytes will get overpowered sometimes, but it's going to catch a lot of the things that make you vulnerable that decent anti-virus programs will miss, and running it in conjunction with a full powered full-time protection package is going to give you the best chance of stopping an attack/infiltration before it gets so ingrained that you run out of options.
 
I just updated Adobe FlashPlayer and in the process installed McAfee. Started a scan with McAfee and it tells me I have other antivirus programs (well, yeah) which "might cause problems" on my PC and they recommend protection "in one package" and removing other anti-virus programs.

For some reason that just sounds like a scam...
 
DB731 said:
I just updated Adobe FlashPlayer and in the process installed McAfee. Started a scan with McAfee and it tells me I have other antivirus programs (well, yeah) which "might cause problems" on my PC and they recommend protection "in one package" and removing other anti-virus programs.

For some reason that just sounds like a scam...
Click to expand...

Well it's true that some anti-virus programs will identify files in other anti-virus programs as threats. Is it intentionally done to nip at the competition, or is it that certain anti-virus programs behave similarly to viruses because of the constant monitoring and other features? I couldn't say. But the point is valid, only run one anti-virus program at a time.

Generally I stay clear of free trials of McAffey, Norton, or anything else. The end goal is get you to pay a subscription when the trial expires. Additionally, those programs can be resource hogs and are very difficult to completely remove. Why bother with the hassle? :confused:

Why not just use Microsoft Security Essentials? It runs quietly in the background, using memory and processing power sparingly, and doesn't require a paid subscription.
 
Bob W said:
Well it's true that some anti-virus programs will identify files in other anti-virus programs as threats. Is it intentionally done to nip at the competition, or is it that certain anti-virus programs behave similarly to viruses because of the constant monitoring and other features? I couldn't say. But the point is valid, only run one anti-virus program at a time.

Generally I stay clear of free trials of McAffey, Norton, or anything else. The end goal is get you to pay a subscription when the trial expires. Additionally, those programs can be resource hogs and are very difficult to completely remove. Why bother with the hassle? :confused:

Why not just use Microsoft Security Essentials? It runs quietly in the background, using memory and processing power sparingly, and doesn't require a paid subscription.
Click to expand...

This one? http://download.cnet.com/Microsoft-Security-Essentials/3000-2239_4-10969260.html

Thanks, I will add it to my arsenal.
 
why not just buy Webroot?? It does every thing for you. It checks out the site that you are going to and if it has spyware it blocks it from loading and tell you about it. now you can over write it and go there anyway or not. I believe the cost is around $50.00 but I am not sure. I have never had problems about paying to keep it going. It also has it's own firewall too.
 
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DB731 said:
What do you recommend for firewall?
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I use the free version of Zone Alarm, but am hesitant to recommend it. It's not as simple as it used to be, and they really try to shove the paid version down your throat.

The Windows firewalls have gotten better, but even on some new Windows versions the outgoing firewall was turned off by default. It's also difficult to configure.
 
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