I bought a Sebenza from Ebay months ago, the received item was quite far away from the description of the seller. Any suggestion please!
Item Name: 1999 Anniversary Sebenza
Trade-Links: http://cgi.ebay.com/Chris-R....iewItem
Description of seller: Excellent undamaged condition.
Condition of received knife:
1. quite dirty full over, very heavy used signs,
2. the blade is rusted,
3. safe lock is used up.
Complaining to Seller and her answer :
This item was not mis-described. As you can see from our picture this knife was very clean and not ever used. Yet you are saying otherwise. When it left here it was in Not used condition. If you are sure it has been used, then file a claim with customs.
Complaining to Ebay and its answer:
Please present signed proof from Authority of this kind of knife stating the condition of it. We will process your complaint afterwards.
Pictures of seller:
Pictures of received knife:
Item Name: 1999 Anniversary Sebenza
Trade-Links: http://cgi.ebay.com/Chris-R....iewItem
Description of seller: Excellent undamaged condition.
Condition of received knife:
1. quite dirty full over, very heavy used signs,
2. the blade is rusted,
3. safe lock is used up.
Complaining to Seller and her answer :
This item was not mis-described. As you can see from our picture this knife was very clean and not ever used. Yet you are saying otherwise. When it left here it was in Not used condition. If you are sure it has been used, then file a claim with customs.
Complaining to Ebay and its answer:
Please present signed proof from Authority of this kind of knife stating the condition of it. We will process your complaint afterwards.
Pictures of seller:

Pictures of received knife: