- Joined
- Apr 16, 1999
- Messages
- 1,094
I just noticed some nasty blade play in my Pentagon Elite. What do I do? I already tightened the blade up and that didn't fix it. The same thing goes with loosening it too.
Help Ron HELP!!!
- Thread starter TimmyTheTalkingToilet
- Start date
- Joined
- Mar 23, 2000
- Messages
- 3,769
Hi Tim,
I'm sorry you are having problems with your Pentagon Elite. Please be assured that your product is under a lifetime warranty.
Please send your knife back to:
SOG Specialty Knives, Inc.
Warranty Department
6521~212th ST SW
Lynnwood, WA 98036
When you return it, please do the following: 1) Include a brief note inside the package outlining what product you are returning, the stated defects, and the circumstances in which it faltered; 2) on that note, put your name, return address, daytime phone number, and email address; and 3) insure your package for the full retail value of the contents.
Let me know if there is anything else I can do!
Ron@SOG
------------------
Website: www.sogknives.com
Email: ron@sogknives.com
I'm sorry you are having problems with your Pentagon Elite. Please be assured that your product is under a lifetime warranty.
Please send your knife back to:
SOG Specialty Knives, Inc.
Warranty Department
6521~212th ST SW
Lynnwood, WA 98036
When you return it, please do the following: 1) Include a brief note inside the package outlining what product you are returning, the stated defects, and the circumstances in which it faltered; 2) on that note, put your name, return address, daytime phone number, and email address; and 3) insure your package for the full retail value of the contents.
Let me know if there is anything else I can do!
Ron@SOG
------------------
Website: www.sogknives.com
Email: ron@sogknives.com