Good Hogue's customer service is Great!

[andyoriginal]

I recently lost a part of my thumb stud on a Hogue Doug Ritter MK1 taking it apart. I called Hogue assuming I would need to buy a new stud. They answered the phone immediately, there was no wait time at all. The lady I talked to was very nice and sent me a new stud for free. No charge for shipping or anything. I think its very rare for companies to operate this way nowadays and I will definitely be buying more products from them. Also the MK1 is a really good knife.

 

[Dogdrawz]

Pray tell me, why were you taking apart the thumb stud?

 

[andyoriginal]

Wanted to flip the screw side over so it wasn’t on the show side.

 

[Dogdrawz]

Wanted to flip the screw side over so it wasn’t on the show side.

Ahhh, thought about doing just that, then I forgot after putting on a BM split arrow clip. Ahhh...comfy.

 

[andyoriginal]

You don’t like the deep carry clip ?

 

[Dogdrawz]

You don’t like the deep carry clip ?

It created a hot spot in hand. Other than that, perfection.