- Joined
- Jan 14, 2007
- Messages
- 268
I would like to share my experience with Holt Bladeworks. As some of you may know I lost one of my Specters last Monday. I hit them up knowing they are slammed with orders and they do this part time. Angey responded within an hour and made it clear she would find time to get me something put together and we’d figure it out.
Fast Forward. She assembled some stuff they had made for Blade and just didn’t have time to get together for the show. Today (6 days after I lost #45) I paid for and have a new Specter like the one I lost shipping out tomorrow. #126
Angey took the time to email back and forth with me probably a dozen times, all hours and many even today on Sunday.
I have been in the high end knife game for a lot of years, been a long standing member of many of our communities, have had many experiences and read about even more with A LOT of makers. Some experiences weren’t good at all, some ok, some quite good, but the Holts set the bar for how someone spending the kind of money we spend on these should be treated. I have spoken to them in the past and each time it’s very gracious, no bs and to the point and communicated in a very timely manner. I mean as far as I know they still know their customers names and the knifes they have.
I can’t say enough or thank you guys enough. The only thing that got the pit out of my stomach from losing that knife was knowing you guys would work to help my situation. I wish you continued success and happiness in what you do. You truly deserve it. The amazing knife that I’ve grown to love and call my favorite is created by even better people.
Thank you Joe & Angey!!
Fast Forward. She assembled some stuff they had made for Blade and just didn’t have time to get together for the show. Today (6 days after I lost #45) I paid for and have a new Specter like the one I lost shipping out tomorrow. #126
Angey took the time to email back and forth with me probably a dozen times, all hours and many even today on Sunday.
I have been in the high end knife game for a lot of years, been a long standing member of many of our communities, have had many experiences and read about even more with A LOT of makers. Some experiences weren’t good at all, some ok, some quite good, but the Holts set the bar for how someone spending the kind of money we spend on these should be treated. I have spoken to them in the past and each time it’s very gracious, no bs and to the point and communicated in a very timely manner. I mean as far as I know they still know their customers names and the knifes they have.
I can’t say enough or thank you guys enough. The only thing that got the pit out of my stomach from losing that knife was knowing you guys would work to help my situation. I wish you continued success and happiness in what you do. You truly deserve it. The amazing knife that I’ve grown to love and call my favorite is created by even better people.
Thank you Joe & Angey!!
