I bought a SOLO on their website, got it, just wasn't for me, though it is an excellent and, in my opinion, well thought-out design. I requested from them to return it. I also noted that the knife came to me with some visible wear and tear on it. If I had kept it, I probably wouldn't have cared that much.
So I get my Discover card statement today, and Spyderco refunded ALL my of payment! That was VERY generous of them, some company's would not do that. I have bought from them in the past directly from their (discontinued) website, and will probably do so in the future. Just thought I'd mention it.... we are always quick to B**** when something goes wrong, thought I'd exclaim about something good.
So I get my Discover card statement today, and Spyderco refunded ALL my of payment! That was VERY generous of them, some company's would not do that. I have bought from them in the past directly from their (discontinued) website, and will probably do so in the future. Just thought I'd mention it.... we are always quick to B**** when something goes wrong, thought I'd exclaim about something good.