How long before I should worry?

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recon0317

recon0317

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Ok, so maybe I'm still kinda a newb to this whole thing, but I have always believed that communication was very key in any purchase or sale type situation. I purchased a knife (Esee 4) the evening of the 25th. I had asked the seller before I agreed to purchase if he would be able to ship the next day, which was a Friday. He replied that he could, so I went ahead with the purchase. I didn't hear from him Friday, and I messaged him Friday night, inquiring about tracking info. Saturday evening, he replied, saying he had had a busy day, but did get the package sent, and would provide me with tracking in a couple hours when he got home. Then nothing. Now here it is, Tuesday night, and no package, no tracking. No communication at all. I have emailed him as well as sent him a PM through BF multiple times. I understand that life does happen, but at what point do I shrug, sigh, and start the process of getting my money back through PayPal? I'd appreciate any thoughts or advice you guys may have. Thanks.
Link to sales thread.
http://www.bladeforums.com/forums/s...sheath-and-kydex-sheath-with-teklok-free-gift!
 
Give it a few days. Til the end of the week. I have been bad about forgetting to reply with tracking in this way. I agree it's not fun but even if he did get it in the mail friday it wouldn't be there til at least tomorrow
 
AdamFuzzyballs said:
Give it a few days. Til the end of the week. I have been bad about forgetting to reply with tracking in this way. I agree it's not fun but even if he did get it in the mail friday it wouldn't be there til at least tomorrow
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I kinda figured if I don't hear by friday, I will start the process with paypal. But I had an Adamas get mailed out to me Saturday that got here this morning.
 
Sounds like you did the correct thing and did not pay with the F&F on PayPal, so good on you for that. I think getting a refund started by Friday is pretty reasonable.
 
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Esav Benyamin said:
Sent him a heads up. I wouldn't expect him to mess up. I hope this gets cleared up soon.

By the way, I just made a sticky of this thread:
http://www.bladeforums.com/forums/s...com-increases-package-tracking-accountability!
Anyone getting a lot of packages through USPS should be using it.
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Yeah, I love the dashboard feature. Found it a month or so ago, along with the ap. My dash shows zero inbound, the guy isn't returning my messages or emails, and I just have this sinking feeling in my gut about the whole thing. I honestly hope everything is ok. I hope nothing happened to the guy or something, he seemed like a pretty cool cat. I'll keep you guys in the loop. Thanks for the advice and comments.
 
recon0317 said:
Ok, so maybe I'm still kinda a newb to this whole thing, but I have always believed that communication was very key in any purchase or sale type situation.
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- I bought a knife Sunday, guy said it would ship Monday, got a message yesterday saying he had a death in the family and wouldn't hit the post office until Wednesday. Another guy was having car troubles and was having to figure out how to get to work, let alone the post office. Not everyone is as plugged in to their tech as we are, and while it might seem weird nowadays that people don't respond for a while, I think a week is fine to give him.

Esav Benyamin said:
By the way, I just made a sticky of this thread:
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- My not being the OP notwithstanding, I appreciate that tip!
 
Yeah, if I had no feedback (or blade in my hand by Friday I would be further pursuing it), I sell gear on another forum (not knife related) and make a point of having the package in the post the first working day after I receive payment. As I am always shipping to the US I have to attend the PO in working hours or I would use prepaid bags. Only reason I don't ship is if I can't make ANY PO in working hours, and then I let the buyer know (happened just last week when I left my wallet at home and could not get back to the PO in working hours). You are correct in that communication is THE KEY.... !!! I am pretty easy going as long as I know what is happening.
 
I'm sorta in the same boat. Bought something Sunday. Seller said ships Tuesday. No tracking. Sent message last night and no reply. Seller signed in today so I know he saw the message and still haven't gotten tracking or reply. He has until Friday. The no reply is what bothers me, not the delays
 
City74 said:
I'm sorta in the same boat. Bought something Sunday. Seller said ships Tuesday. No tracking. Sent message last night and no reply. Seller signed in today so I know he saw the message and still haven't gotten tracking or reply. He has until Friday. The no reply is what bothers me, not the delays
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Exactly. I understand that life happens sometimes, but just let me know. The not communicating thing is just very not cool. I know he was on BF yesterday morning, so he has seen my messages. Biggest let down is that it was a hell of a deal.
 
recon0317 said:
I always use goods.
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Then you don't have anything to worry about. Without even a tracking number this will be a open and shut case with PP.

As for how long to wait? Well, that's really up to you.

But if it was me I'd ok waiting somewhere in the range of a week to 2 weeks. IMO two weeks is puhlenty of time to get a knife boxed up and in the mail. If I didn't get anything by then then straight to PP I'd go to file a dispute .
 
ToxicBot11 said:
Then you don't have anything to worry about. Without even a tracking number this will be a open and shut case with PP.

As for how long to wait? Well, that's really up to you.

But if it was me I'd ok waiting somewhere in the range of a week to 2 weeks. IMO two weeks is puhlenty of time to get a knife boxed up and in the mail. If I didn't get anything by then then straight to PP I'd go to file a dispute .
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Well, he told me on the 27th that he got it out, and he'd get me tracking later that night. That was the last I heard from him.
 
Hopefully all will be well but as some have said give it a little time.
I just ordered a knife and the tracking said it was delivered Thursday but I didn't get it till Monday, so even that can be wrong.
Good luck and let us know how things go.
 
Heard from the seller. As suspected, just life happening. He sent me tracking. Should be here Saturday.
 
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