How often have you used your warranty?

[R.A.T.]

I fully agree with you , so I did not ask for a replacement. I wanted to know where and how you can buy some parts))))

Well, they should have answered that for you and if they didn't then that is poor customer service.

 

[2Dead]

I haven't really broken any knives... Only warranty returns I've had were to fix issues centering issues or wobbly blades on folders. Not too many of these either.