- Joined
- Jun 4, 2008
- Messages
- 1,944
Guys, hear me out. I posted recently about sending my knife in for new studs and a new washer that I bent and just received the knife back tonight. I posted because the knife was gone over 3 months, no kidding. I was really starting to get worried, but now its back.
Upon opening the package, my heart sunk and I am just about to cry for this 500 dollar knife that I had for maybe 2 weeks before bending the washer, and had to send it back for 3 months. I included a note saying to replace the washer, reblast the handles, give new blue studs since they wore off in the first 2 weeks..............
.................and then I was very clear in my note NOT to sharpen the blade, and NOT to change the lock up, which was dead 50% which I felt was perfect.
So, upon opening the knife now, the first thing I notice is when checking down the spine to make sure the blade is still centered(which it was), I see that the knife is NOTICEABLY rounded on the tip...in fact so much, that the guy who sharpened it(Thats right, i said NO sharpening!!!) took a good deal of the tip off the blade, and the tip is noticeably not as far to the tip of the handle slabs anymore. I don't know exactly how much, but definitely at least 1/16 of an inch!!! And, when i sent her in, the blade was very sharp and I didn't cut anything with it yet, and now as I open the knife, it is apparent to the eye and the fingernail, that the entire blade is completely rounded, as if someone purposely dulled it in order to not get cut. I mean, this whole edge doesn't have any burrs, and it is COMPLETELY rounded!!!!! What was once a perfect knife except for the washer, is now a destroyed knife to me. When someone pays 500 bucks for a knife, why would they want the edge taken down considerably and lose steel on the blade and tip, to now only have a knife that has the lifespan of a knife that has been sharpened many times?
Guys, I have been on the forums and collecting and using knives for many years now, check my posts. I have NEVER seen anything like this, especially with all the great things I hear from everyone else about the CR service. I am literally just torn up inside. I don't know what to do now, the blade is literally so dull I couldn't even get it back sharp without taking a good bit more steel off, and I am not willing to do that.
This knife was freaking expensive, and it cost a good deal to ship it back for the washer with insurance of course, and the 35 bucks for the blue studs, and now after 3 months I get something back that looks literally like a kid tried to sharpen his first blade and ruined the crap out of it!!!
Now.....2nd Problem.....I asked also for them not to mess with the 50% lockup in my note, which they did not give back in the box, even though they gave me back my bent washers! And, again I am not exaggerating here.....The lock side with the ceramic ball that used to be about 50% in the middle of the blade, is a hair from actually touching the other slab now!!!!
I said Not to touch it, and not the knife lock up is at like 90%.
What the heck can I do? I called but of course they are closed already. And I just can't believe this. There has to be something wrong over at Chris Reeve Knife company lately, since this seems to be something very rare? Others have said service time has been a bit slow lately also, but come on, this is unacceptable.
Am I really supposed to send it back for another 3 months, and not even get to enjoy my first CR knife for a half a year or more since I purchased it from KSF?
Please guys, any advice or suggestions....This is the worst feeling in the world. Funds are very limited at the time, and now I hate to think about sending the knife away again, but I can't possibly keep this thing. The blade is freaking SHORTER than it was 3 months ago, and I even specifically asked for them not to touch up the edge.
Please guys, understand that I am NOT exaggerating by any means here. Like i said, I have been around a while now, and I am telling you the knife is completely a different knife than the one I sent in. Yes, this is my first CR knife, but I was just in love with it when I got it. It was truly PERFECT, and I have a strong eye for detail. Even measured the blade centering with my micrometer! Just perfect. But not now. The blade feels like someone rounded the entire thing on purpose, the tip is definitely shorter, and the lock up is completely changed for the worse IMO.
I even told Angela when I sent it in, that the knife was only 2 weeks old, and hate to lose it for the supposedly 4-8 weeks, and she said she would put a rush on it. 3 Months later, i'm supposed to be happy with this mess or send it back again?
Oh yea, and they literally filled every screw hole and pivot hole with so much freaking locktite, I don't even know how I would go about cleaning it all off without damaging the finish on the handles, all over again now. Why would someone put that much locktite on a knife that is meant to be taken down to clean? Whoever worked on my knife ruined the thing. I really am so upset right now.
I just want to cry. Any advice might help.
Dave
Upon opening the package, my heart sunk and I am just about to cry for this 500 dollar knife that I had for maybe 2 weeks before bending the washer, and had to send it back for 3 months. I included a note saying to replace the washer, reblast the handles, give new blue studs since they wore off in the first 2 weeks..............
.................and then I was very clear in my note NOT to sharpen the blade, and NOT to change the lock up, which was dead 50% which I felt was perfect.
So, upon opening the knife now, the first thing I notice is when checking down the spine to make sure the blade is still centered(which it was), I see that the knife is NOTICEABLY rounded on the tip...in fact so much, that the guy who sharpened it(Thats right, i said NO sharpening!!!) took a good deal of the tip off the blade, and the tip is noticeably not as far to the tip of the handle slabs anymore. I don't know exactly how much, but definitely at least 1/16 of an inch!!! And, when i sent her in, the blade was very sharp and I didn't cut anything with it yet, and now as I open the knife, it is apparent to the eye and the fingernail, that the entire blade is completely rounded, as if someone purposely dulled it in order to not get cut. I mean, this whole edge doesn't have any burrs, and it is COMPLETELY rounded!!!!! What was once a perfect knife except for the washer, is now a destroyed knife to me. When someone pays 500 bucks for a knife, why would they want the edge taken down considerably and lose steel on the blade and tip, to now only have a knife that has the lifespan of a knife that has been sharpened many times?
Guys, I have been on the forums and collecting and using knives for many years now, check my posts. I have NEVER seen anything like this, especially with all the great things I hear from everyone else about the CR service. I am literally just torn up inside. I don't know what to do now, the blade is literally so dull I couldn't even get it back sharp without taking a good bit more steel off, and I am not willing to do that.
This knife was freaking expensive, and it cost a good deal to ship it back for the washer with insurance of course, and the 35 bucks for the blue studs, and now after 3 months I get something back that looks literally like a kid tried to sharpen his first blade and ruined the crap out of it!!!
Now.....2nd Problem.....I asked also for them not to mess with the 50% lockup in my note, which they did not give back in the box, even though they gave me back my bent washers! And, again I am not exaggerating here.....The lock side with the ceramic ball that used to be about 50% in the middle of the blade, is a hair from actually touching the other slab now!!!!
I said Not to touch it, and not the knife lock up is at like 90%.
What the heck can I do? I called but of course they are closed already. And I just can't believe this. There has to be something wrong over at Chris Reeve Knife company lately, since this seems to be something very rare? Others have said service time has been a bit slow lately also, but come on, this is unacceptable.
Am I really supposed to send it back for another 3 months, and not even get to enjoy my first CR knife for a half a year or more since I purchased it from KSF?
Please guys, any advice or suggestions....This is the worst feeling in the world. Funds are very limited at the time, and now I hate to think about sending the knife away again, but I can't possibly keep this thing. The blade is freaking SHORTER than it was 3 months ago, and I even specifically asked for them not to touch up the edge.
Please guys, understand that I am NOT exaggerating by any means here. Like i said, I have been around a while now, and I am telling you the knife is completely a different knife than the one I sent in. Yes, this is my first CR knife, but I was just in love with it when I got it. It was truly PERFECT, and I have a strong eye for detail. Even measured the blade centering with my micrometer! Just perfect. But not now. The blade feels like someone rounded the entire thing on purpose, the tip is definitely shorter, and the lock up is completely changed for the worse IMO.
I even told Angela when I sent it in, that the knife was only 2 weeks old, and hate to lose it for the supposedly 4-8 weeks, and she said she would put a rush on it. 3 Months later, i'm supposed to be happy with this mess or send it back again?
Oh yea, and they literally filled every screw hole and pivot hole with so much freaking locktite, I don't even know how I would go about cleaning it all off without damaging the finish on the handles, all over again now. Why would someone put that much locktite on a knife that is meant to be taken down to clean? Whoever worked on my knife ruined the thing. I really am so upset right now.
I just want to cry. Any advice might help.
Dave
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