Important Info! I think I've fixed prorating memberships

Discussion in 'Tech Support, General Q&A, Site Feedback & More' started by Spark, Apr 18, 2017.

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  1. Spark

    Spark HPIC - Hatas gonna Hate Staff Member Administrator Super Mod Moderator

    Oct 2, 1998
    With the new software, the payment system add-on apparently has the ability to "cancel" existing memberships when you purchase a different one and pro-rates the time automatically.

    I don't have a separate paypal account to do a test with this, but if one lucky someone is thinking about upgrading from one membership level to another (or downgrading), please let me know and I'll extend your end date for being a helping helper.
     
  2. RamZar

    RamZar Gold Member Gold Member

    Mar 3, 2013
  3. Spark

    Spark HPIC - Hatas gonna Hate Staff Member Administrator Super Mod Moderator

    Oct 2, 1998
    You already did it, so the automatic prorating doesn't work.
     
  4. Lone_Wolfe

    Lone_Wolfe Dazed and Confused Platinum Member

    May 3, 2011
    If you like I'll try going down, then come back up.
     
  5. Spark

    Spark HPIC - Hatas gonna Hate Staff Member Administrator Super Mod Moderator

    Oct 2, 1998
    Whatever way you want to go. You should be able to downgrade to gold and have your existing plat prorated
     
  6. Lone_Wolfe

    Lone_Wolfe Dazed and Confused Platinum Member

    May 3, 2011
    I looked and it's not showing me any other option except a single year of Plat. No downgrades, no multi-year.
     
  7. KingMC

    KingMC The Pun-isher Super Mod Moderator Platinum Member

    Jul 25, 2014
    I am getting the same, only option for me is the same exact subscription I already have, nothing more.
     
  8. Spark

    Spark HPIC - Hatas gonna Hate Staff Member Administrator Super Mod Moderator

    Oct 2, 1998
    Ok, I'll have to set up a test profile and dig deeper myself
     
  9. greatscoot

    greatscoot Would you like a Fresca? Platinum Member

    Jul 21, 2012
    I'm game. I want to upgrade to Plat and when I go to the membership page Gold is the only option.
     
    Last edited: Apr 18, 2017
  10. LastRodeo

    LastRodeo Platinum Member Platinum Member

    Nov 2, 2013
    I want to upgrade to Platinum also.... But I don't see that option being available...........
     
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