One of the things I've learned over the years is that how you present a problem determines the response you get. Without giving a company the opportunity to correct a problem first is not the way to get supportive feedback. Put the shoe on the other foot, if you worked for CRK, doesn't matter what job you hold and read an offensive remark how would you feel ? How many times has anyone ordered something whether it be food, supplies, or whatever and it came not being what you were expecting ? What is the first thing most people do, they call whomever to get the issue corrected.
I do know that CRK has been running at full capacity before the pandemic hit. I don't know what that means for CRK, but where I work at, running at full rates means that people work on their days off, vacation is limited and there's a greater chance for a mistake to happen.
I don't think I've ever said CRK is the greatest knife company that has ever existed. In fact, I've said before that they're not for everyone. They are not a perfect knife, but they are perfect for me. What that means is that for what I do, they are the best choice for a work tool. If anyone expects the heavens to open up and an angelic choir to start singing when they acquire a CRK knife, they're going to be greatly disappointed.
Thinking that no knife from CRK can leave the factory without an issue is just silly. No knife maker is infallible, including CRK. Mistakes happen, product gets out with defects, it's the nature of the business.
These forums and other social media provide valuable feedback to the knife makers, so, constructive criticism only adds value to the forums. Blatant demands and offensive statements do not.
Where I work at, I do wear the other shoe and listen to workers complaints/concerns about the things that don't get done, how the company can do things better and with some, personal issues that I have no business hearing. So, if that makes me a fanboy, color me gray and call me a turd.
