Bill,
So there no misunderstanding to the readers here, I called you to to discuss the following...
1) Why it was that you never indicated to us that you were unsatisfied with your order a year ago. You said you had sharpened your RR Spike yourself with a file and had been using it.
2) Despite the "one year later", I invited you to send in your Tomahawk for a new handle and resharpening at no charge.
3) To inquire as to why you brought it up your dissatisfaction within a post about "locking threads", one year later.
4) To clearly explain why that thread was locked, about which you indicated you would re-read to see if your assessment was in error, which it was. I explained very clearly that due to a federal suit, the matter is not open to discussion on our forum or elsewhere, period. You were not threatened, talked down to, or treated discourteously whatsoever.
5) To express very clearly that I was not looking for an apology despite your stating it over and over, and to further remind you that you did not need to post an apology.
During your discourse, wherein you apologized over and over, where I responded each time it was not necessary, you indicated it was your "impression" that the thread was locked because it was "negative". You indicated it was your "impression" that I have a history of locking threads with "complaints".
Try reading with your eyes open Bill...and search for another thread on this forum that was locked because it was a complaint...find a single thread that was locked "because" it was a product satisfaction complaint. You won't find one. If Ranger1 didn't bring up "Montana", the other thread would still be open.
Yes, we "understood" one another on the phone. You level "impressions" and claims that are utterly incorrect.
I indicated that you probably had not seen a complaint in quite some time on our forum because we haven't had one. And, when we do have one, we service the customer, period.
As for Ryan, I bring him up in context because it is another instance of you complaining about a maker/manufacturer when...
a)you have a deposit on account for a custom order
b)I presume he is making your order, and when it's done, you'll be informed
c)Payment of your balance due will allow the order to be shipped.
You claimed he is not avoiding you and that you have been in contact with him. In short, you are simply impatient and like to post that you are a victim.
Keep this in mind Bill...when you level a claim, be sure in the future what you stand for. You sir, had nothing to lose by stating it was your "impression" that I have a history of locking threads. ATC however, is in the public eye every day here, and is proud of how it conducts itself. When you attack our reputation without a legitimate beef, I'm going to defend it, every time.