I trust Richard J! I'm a guy who needs to trust someone before I do any business with. That being said.. I emailed him inquiring about his sharpening and he called me.. That is the first step.. Someone to take time out of their day to actually call and figure out what you want is very important to me. I sent my knives to him and sent it back to me the same day!!! I got the knives today and believe me when I tell you that they will shave anything you need them to! Very personal person to speak to and get to know. He will be the guy I use for now on!