International Warranty

Titan · Apr 5, 1999

Danelle -- I always read great stories on how your department handle warranty and non-warranty services to US-based owners. I'd like to ask how can we non-US based owners avail of your warranty services?

djo62 · Apr 6, 1999

Titan~

Just send it in through your regular mail, and be sure to insure it. Enclose a note with the problem and a return address inside the box.

Let me know if that doesnt answer your question, and you need more information.

Danelle

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If you don't want to be jealous of your friends, do what I do...
Only have losers for friends...

Titan · Apr 7, 1999

Thanks, Danelle. I assume you pay for the return shipment cost?

Have you had problems of lost return shipment to an international customer?

djo62 · Apr 7, 1999

Yes, we will pay the return shipping, as always. We never really have any more problems than with local mail, which is few if any.

Have a productive day....

Danelle

[This message has been edited by djo62 (edited 07 April 1999).]