Yeah, Thomas was a good dude to us regulars in the Kershaw sub forum. My guess is he has a low tolerance to getting trash talked by people just trying to annoy him while doing extra work he wasn't getting paid for. Just a guess though.
Good guess, though. We actually spoke on the phone once. We traded a few personal emails and he was always pretty cool with me. I was really happy with a couple of Kershaw knives and actually found BF because I was looking for more info on Kershaw.That's how I found the Kershaw subforum.
Thomas was doing this as a sideline to his work duties, thinking he was going to be doing an occasional stint helping out a customer, but he thought BF was going to be a platform to celebrate Kershaw products and discuss them openly. He wanted feedback from users and thought this would be a great place to announce new products, talk about upcoming events, and just about anything Kershaw.
He became the face of customer service. And he didn't understand the constantly demanding behavior and pettiness of the forum participants. He wanted to check the forum every other day or so, and that just didn't do. Folks would join BF just to vent their spleen and demand help from him. If he didn't respond the
same day he was burned down here and on social media. Again, no matter how much he explained it, he was not customer service, just the group moderator. He wore a few hats, but getting new screws to some bonehead that took their knife apart and lost or stripped them wasn't one of them. That never stopped anyone from hammering away on him on social media, sometime for the most petty and insignificant things. I never blamed him for leaving and thought while he was here he was a paragon of patience.
Take a look at the thread going on right now on the sale of Cold Steel. Rampant speculation about LT's motives of selling, accusations of immoral behavior, outright dishonesty on his part, hypothesizing that LT/Cold Steel is involved in some long term scheming, wild speculation about what has and will be happening, and now the folks participating in that thread are actually
turning on each other. (It seems a lot of threads wind up with folks here at one another's throat if the thread go long and they are full of smut, rumor and hearsay.) That happened a lot on the old Kershaw subforum... Thomas finally said, "who needs this crap?"
Robert
