I just happened buy about a month ago and found a knife I had to have, I took a chance on Nepalese knives and love mine. Bill took a chance and mailed it out before I could even find my checkbook. I sent the money of course and the knife is wonderful. It has a tiny crack in the blade by the "Cho", I asked and he offered to replace it, I have decide to use it a while and see if it grows.
Great service, polite and friendly to deal with and trust in a customer, what else is there to make buying anything a pleasure? I'll buy another knife soon enough and maybe even get a couple for Christmas presents this year.