Itrader: Negative Feed Back on Uncompleted Transaction

HappyDaddy said:
Another issue that "irks" me. It is an objective fact that iTrader is set up in such a way as to be badly biased in favor of reflecting only positive experiences. When it is a rules violation to leave negative feedback on a transaction that wasn't "completed," as defined in the rules, transactions that fall apart, for reasons that members might well be interested in knowing, are consigned to a GBU thread. If I consider a transaction on eBay (hasn't happened in years), I can readily check the feedback of any buyer or seller with whom I might conduct business. If they ship late, pack poorly, pay slowly, etc., those facts will be reflected in feedback scores and comments. Here, I would have to do a GBU search to have any hope of finding out these things. I admit to having no idea how technically difficult it would be to adopt a similar system here. If it wouldn't be unduly burdensome, I think it would greatly enhance the quality and ease of access to important information for buyers and sellers alike.
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If you think of itrader as simply a tally of completed transaction then it will not "irk" you. That is all it really is. Same thing with buyer feedback on ebay. It has been what, almost a decade since a seller can't leave anything but positive feedback for a buyer?

Itrader is not the issue. The problem is the idiots who either don't read the rules, aren't smart enough to figure out how to use it, or use it maliciously. Further, how long does it take to search a user name in the GB&U? Couple seconds maybe? That is where you find the real dirt. Also, looking at the kind of member you are dealing with (post history) is very valuable. Is their a better system than itrader that can include all this information? No. So let's not think of itrader as a magic one solution answer. If people are too lazy to read the rules or research a name or look at post history and areas, they are likely not all that worth dealing with in the first place. itrader is just one tool in the tool box of a cautious and intelligent buyer/seller/trader. BFC should not need to hold everyone's hand through the process of doing a deal.
 
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eBay is not a good example of proper feedback. My wife was a victim of retaliatory feedback a few years ago, she was simply unhappy with the transaction that was painfully slow and the item came to us not in any way as described. The seller waited for her neutral feedback on the transaction (yes, she was way too kind) and proceeded to rip into her with outright lies and hate. Luckily for us ebay had a book of complaints for that kind of action and banned her and released the bad feedback. Now, unfortunately as craytab said, if you are a seller you cannot have a bad word for bad buyers anymore, but they can hang you as a seller. Not exactly a fair deal.

The system here does allow for bad feedback on FINISHED deals from each side. It is fair. But subject to abuse.
 
As I said, it's been many years since I ventured on to eBay. I wasn't aware it had changed its feedback program. In any event, I'm only suggesting that there might be a better way to do feedback (to capture elements of a transaction that aren't captured now, except by starting a GBU thread). As it stands, if I look at a buyer or seller's feedback, I can't be sure that I'm getting the whole story, and may be missing some very important information. If folks are happy with the status quo, fine. I happen to think that there's nothing wrong with trying to improve it, if that's possible.
 
Adding. variables such as communication, shipping, and item as described would be great. I don't know that iTrader can do all that. It's hard enough for new people to even figure out how to leave feedback on their deals to begin with. About 70% of transactions result in silence afterwards.
 
RevDevil said:
Adding. variables such as communication, shipping, and item as described would be great. I don't know that iTrader can do all that. It's hard enough for new people to even figure out how to leave feedback on their deals to begin with. About 70% of transactions result in silence afterwards.
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Very true. and those are all things you can often ascertain before the transaction. If they suck at getting back to you or talk weird, move on. I've done that for sure. If they include strange shipping perimeters like charging for insurance, move on. If they take crappy pictures, ask for better ones or move on. Often, if a problem has arisen because of these things a GB&U thread will have been started. Take the 2 seconds to search their username in the GB&U. Watch your own butt, don't rely on itrader to do it for you. And let us not forget, the reason we are talking about itrader is that people aren't using it correctly now, imagine more complication.
 
thewoodpecker, give me a couple of hours and this should be taken care of.

Edit: negative feedback has been removed.
 
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Good news! Because of actions like this, I'm drawing a line in the sand.

As of now, if you leave negative feedback as a buyer for a deal that did not take place, you can (and probably will) eat a 50 point infraction resulting in a ban for 90 days.

That should teach some people a lesson.
 
Very happy to hear this! Also happy to see the negative feedback removed! Good work all around!
 
So let it be written, so let it be done. I'll amend the rules page to reflect this change. Thanks Spark.
 
Spark said:
if you leave negative feedback as a buyer for a deal that did not take place,
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Buyer only or either buyer or seller? Se sellers have been known to flake put, back out, etc and garner negative feedback, also not allowable. I think should be both.
 
It's the seller's knife. Until the money changes hands, it's their right to choose.

Rev - I've already updated the rules announcement.
 
Spark said:
Good news! Because of actions like this, I'm drawing a line in the sand.

As of now, if you leave negative feedback as a buyer for a deal that did not take place, you can (and probably will) eat a 50 point infraction resulting in a ban for 90 days.

That should teach some people a lesson.
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^ This is great news, & should definitely help either curb this chronic problem, & eliminate the abuser's. :thumbup:


Boru13 said:
thewoodpecker, give me a couple of hours and this should be taken care of.

Edit: negative feedback has been removed.
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^ You're the man! Thanks, for once again, expediting another request! :thumbup:
 
Thank you for the removal of the negative feed back and for the community support! This is what makes BladeForums a great community. :thumbup:
 
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