John @ Cumberland knives: I don't know........

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Joined
Apr 25, 1999
Messages
401
.....how others are going to compete with him!!

Recently John @ Cumberland Knives (a BF sponsor) donated a knife for a random contest on the General Forum, which I was fortunate enough to win.

I really wanted to have another knife & offered to make up the price difference. He said OK & tried to get the knife, but was unable to as it is being discontinued.

I was given the option of another knife of my choice, which he sent out & is now the "property" of some unscrupulous postal worker. John promptly sent out another knife which did arrive safely.

Are his actions WAY beyond the call of duty and customer service, or what?

I have purchased from John in the past and will again do so in the future as well as wholeheartly reccomend him to all who are in the market for a new knife.

Wide selection, phenomenal customer service and price matching. How can you go wrong?

Thanks again, John for sponsoring BF, donating (2 knives) to the contest and for going the extra mile to make me a REALLY happy customer.

Stay sharp!

Jim O'Young



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Jim O'Young
www.speed-techknives.com
Home of the Speed Tech "SYNERGY" (tm)
1999-2000 BLADE Magazine "Most Innovative American Design"

 
all my experiences with John at Cumberland have been very similar. I agree with everthing you say Jim.

Keep it up John!
 
I turned 2 coworkers on to John and they each got a BM710HS. Now they're turned on all the time!

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Ouch! Dang, that's sharp!

David
 
i don't mean to sound fickle; as i just posted favorably for mike payne, but i also have dealt with john and would not hesitate to do so again.
biggrin.gif
it's okay to have more than 1 dealer... is it not???

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russ aka bladezealot. a cat almost always blinks when hit in the head with a ball-peen hammer.
 
no...it is not ! Give in, you know in the end you will succumb to the dark power of Cumberland Knives. It is useless to resist. You are mine.

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Visit john@cumberlandknives.com

<A HREF="http://www.cumberland-knives.com" TARGET=_blank>www.cumberland-knives.com
</A>
for all your knife needs.
 
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