It's not normal at all. The only thing I've ever seen chip INFI are nails. I've hit rocks, steel, batoned recklessly through super hard knots in logs (and the latter did nothing but to slightly dull the edge), and never seen anyhting buy slight rolling of the edge. It doesn't sound right me at all. I've taken the knives everywhere and done everything with them, and can tell you, first-hand, that INFI is the best steel I've ever used for a hard use knife. If what you are saying is true, then the knife is not right. The great thing is, it will almost certainly be replaced for free. No worries.