Kershaw Cyclone Discontinued?

Condition 1 said:
Thomas, If you’re not aware that the on/off switch on the Cyclone is problematic and breaks often then, yes I know something more than you.
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I'd like to know who gave you this piece of information saying it breaks a lot. Who told you this? Thomas knows his stuff, works for Kershaw, and is honest, if there was a really issue with the switch, he would tell us.
I think that some people have had issues, but that doesn't mean it's a serious issue.

No offense, but Condition 1, you're playing the politician who cried swine flu by assuming it's a huge issue when it's really not.
 
I have no idea where condition 1 and forty two blades get their experience or information. I've carried a MC Ti/ZDP for over two years now, opened and closed it thousands of times, and no problem. Not one. (did you read the instructions as to proper usage of the "on/off" SpeedSafe switch?)

It would be interesting to hear either one of you fully explain this to Thomas. I'm certain he would like to know.
 
Here comes the Kersha Mafia right on schedule. Ok here is the instructions. "Rotate knob with blade open or closed. However, on/off function will not take effect until blade is open. Operating the switch/knob in the closed position will NOT cause damage to the mechanisms.” I confirmed this with KSI customer service. This is so predictable that it’s laughable. Say one thing, just one thing that you don’t like about a Kershaw and these guys come out of the woodwork. Why don’t you go back, read my post and then tell me why it’s important that your Cyclone has not broke. That would make 1. Good argument but it has nothing to do with the facts.

Why explain this to Thomas? I'm sure he knows what the operating instructions are.
 
Condition 1, I appreciate your words with all of this, I really do. It sounds as if your opinion is made up concerning the Cyclone, and that of course is perfectly fine. It's unfortunate that you feel that you need to call out the Kershaw family (I, of course, love and appreciate their passion (pounding chest w/fist), but may be a tad biased concerning them :)). Probably best to keep on task with these sorts of threads, and keep the reaction predictions minimal. It helps in keeping the "cooler heads" meter in the blue range.

In any case, I'll just say from a company standpoint, that we see slightly more Cyclone's than most models in Warranty, but not enough to red flag the pattern.

To those that have had defective on/off switch's, certainly we apologize, and trust we haven't hurt your confidence in us as a manufacturer. Just know we will be there for you should you have an issue with any of our products.
 
Thomas as always is the best rep for any company I have seen!! I have 7 Cyclone's and no issues with any (but I do not use them much). It does seem a little suspect that they were discontinued for slow sales, yet they are the most frequently found sent back for repair. That math does add up to some sort of issue with them, that may not be at a recall level, but still an issue. There maybe other failures out there that did not get sent in for repair. Most people I know who are not members here would not send a knife in for repair, so there maybe more out there than Kershaw knows...
 
SPXTrader said:
I have no idea where condition 1 and forty two blades get their experience or information. I've carried a MC Ti/ZDP for over two years now, opened and closed it thousands of times, and no problem. Not one. (did you read the instructions as to proper usage of the "on/off" SpeedSafe switch?)

It would be interesting to hear either one of you fully explain this to Thomas. I'm certain he would like to know.
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I speak from my own personal experience as a cutlery retailer. I've handled more Cyclones than I can count, and every now and then we'd get one that would have the problem I described with the selector switch. Sometimes we noticed it in-store, other times a customer would bring it back in. Rather than sending the knife out to Kershaw, I would simply take it apart and straighten the spring support bar straight again. It was simple enough to do, but slightly aggravating that it happened (while not with great frequency) enough regularity that I was never surprised when it occurred.

Even very close-tolerance production springs will have a certain amount of variance in them, and when the relieved portion is so thin it makes sense that a weaker spring would make itself known. My comments weren't an attack on the model or the production, and should not be taken as such--they are merely my experiences, as seen with my own eyes. I, personally, love the Cyclone, and could care less if the mechanism needs fixing now and again--I don't use spring assists if at all possible, so it doesn't bother me much!
 
I've had quite a bunch of Cyclones, and never had ANY problems with ANY of the ones I had...Maybe pure luck, or maybe a great design...I don't know, but I sure which I still had one.
 
SPXTrader said:
I have no idea where condition 1 and forty two blades get their experience or information. I've carried a MC Ti/ZDP for over two years now, opened and closed it thousands of times, and no problem. Not one. (did you read the instructions as to proper usage of the "on/off" SpeedSafe switch?)

It would be interesting to hear either one of you fully explain this to Thomas. I'm certain he would like to know.
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This is REALLY feeble.

You really think the issue is we are not reading the instructions for an on off switch? It's a freaking on/off switch, it's not complicated! Did you consult the instruction manual to turn on your computer?

Why is it that when someone has a problem with a product people chime in to say they don't have the same problem? What, so the problem doesn't exist?
 
MassMatt said:
This is REALLY feeble.

You really think the issue is we are not reading the instructions for an on off switch? It's a freaking on/off switch, it's not complicated! Did you consult the instruction manual to turn on your computer?

Why is it that when someone has a problem with a product people chime in to say they don't have the same problem? What, so the problem doesn't exist?
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on the flip side, why is it that a minority of problems get a free card to voice their side? :confused:

each side of the story is valid.:D

i've owned 4 cyclones, now down to 3. i've had no issues except the lack of $$$ to get a few more before they are all gone. :eek: i would think that my own personal experience and opinion are valid in this discussion.

usually if i don't like a product, i don't buy it. too many knives to try out. too little funds. i try not to dwell on the ones i don't care for. others may like them. freedom to choose.

is it too early to drink? cheers! kimo
 
You only use the switch when the knife is open, that way there is no tension when you do. If you activate the switch when it's closed, you apply extra tension to the spring, therefore abusing it.
In relation to the mafia joining in on Thomas' side, I'm not part of the mafia, but if you come in and THINK you know something that we all don't, then proceed to bash the product on false assumptions, we have a right to voice our opinion.
This is a discussion forum, we have the same right as you do to voice our opinions, and just because your arguement is moot, doesn't mean you should bash kershaw or the mafia.
 
MassMatt said:
This is REALLY feeble.
Did you consult the instruction manual to turn on your computer?
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Didn't need to. I built them.

MassMatt said:
Why is it that when someone has a problem with a product people chime in to say they don't have the same problem? What, so the problem doesn't exist?
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Perhaps because people don't have the same problem.

This forum is for discussion. There have been many times problems have been resolved here, such as improper use of the Cyclone's on/off switch.

ABA nailed the issue. Just like anything mechanical, improper use may cause it to fail.
 
Condition 1 said:
Everyone not under a Kershaw haze knows that the darn switch breaks and breaks a lot. Say what you will, gang up on me if you must (we have all seen it before).:rolleyes: COMMON SENSE is all that is needed.
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Condition 1 said:
Here comes the Kersha Mafia right on schedule. Say one thing, just one thing that you don’t like about a Kershaw and these guys come out of the woodwork.
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From my point of view, it's not about you liking/disliking a particular Kershaw model.
It is your snide remarks and comments towards a group of friends. Very childish to pick on what you don't understand.
Next time you have a problem, why don't you leave your personal attacks out of it.

mike
 
Condition 1 said:
Thomas, If you’re not aware that the on/off switch on the Cyclone is problematic and breaks often then, yes I know something more than you.
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I've never read this, and I've answered about 100 Kershaw warranty questions from various forumites over the years...you have a brass set to tell the national sales manager of Kershaw you know more about his warranty returns.

I hold the same position in another industry, and were you to say the same to me, Id tell you which rope to vertically urinate on.

Have some respect for industry employees who bother to come talk to knife addicts like us, no matter who they are...we are NOT their money makers, no matter what YOU think.
 
A_Blade_Afficionado said:
You only use the switch when the knife is open, that way there is no tension when you do. If you activate the switch when it's closed, you apply extra tension to the spring, therefore abusing it.
In relation to the mafia joining in on Thomas' side, I'm not part of the mafia, but if you come in and THINK you know something that we all don't, then proceed to bash the product on false assumptions, we have a right to voice our opinion.
This is a discussion forum, we have the same right as you do to voice our opinions, and just because your arguement is moot, doesn't mean you should bash kershaw or the mafia.
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+1:thumbup:,

Good points ABA, also great to see you posting here Thomas :thumbup:.
And before all the whining about being piled by the Mafia, there is only 13-ish members in the Kershaw Mafia and I believe only 3 or so posted in this thread. So just because someone likes or supports a kershaw product that doesn't make them a Mafia member.
 
J_Curd said:
I've never read this, and I've answered about 100 Kershaw warranty questions from various forumites over the years...you have a brass set to tell the national sales manager of Kershaw you know more about his warranty returns.

I hold the same position in another industry, and were you to say the same to me, Id tell you which rope to vertically urinate on.

Have some respect for industry employees who bother to come talk to knife addicts like us, no matter who they are...we are NOT their money makers, no matter what YOU think.
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J_Curd, I would be happy to provide you a link to the Kershaw archives. I’ll assume you have never been there.

I only see people here as forumites. All equal. Don't forget, Thomas is listed as Platinum Member not NATIONAL SALES MANAGER OF KSI".

A national sales manager does not make me scared to voice my opinion and update them on a continuing problem that they are "unaware" of. Would you prefer I cower in his prescience? He is a man just like you and I. If this is your goal post for brass ones then I’ll accept that moniker. As low as it may be.

As to the rope and urinate thing? I don’t appreciate that uncalled for and childish remark.

Good day.
 
2brothers said:
From my point of view, it's not about you liking/disliking a particular Kershaw model.
It is your snide remarks and comments towards a group of friends. Very childish to pick on what you don't understand.
Next time you have a problem, why don't you leave your personal attacks out of it.

mike
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Mike,
I believe my comments speak for themselves and have proven to be correct.

I will no longer address this issue here as it is way off topic and inappropriate for this forum.
 
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Condition 1 said:
J_Curd, I would be happy to provide you a link to the Kershaw archives. I’ll assume you have never been there.

I only see people here as forumites. All equal. Don't forget, Thomas is listed as Platinum Member not NATIONAL SALES MANAGER OF KSI".

A national sales manager does not make me scared to voice my opinion and update them on a continuing problem that they are "unaware" of. Would you prefer I cower in his prescience? He is a man just like you and I. If this is your goal post for brass ones then I’ll accept that moniker. As low as it may be.

As to the rope and urinate thing? I don’t appreciate that uncalled for and childish remark.

Good day.
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JCurd knows what he's talking about, Thomas is the Sales rep for Kershaw, and your input has zero validity, tact, or respect for Kershaw.

Read your posts: You claim you know more than Kershaw does about their own products. You mock the Kershaw mafia, laughing about how they pledge their allegience to Kershaw. You make snide remarks to many of us who have proved you wrong.

We have: Stated that it's not a design flaw but a user flaw that has accounted for broken cyclones, called out your false information, and supported the company we love.

Then you decide to respond with: JCurd, you have made a childish joke, yet you have made more than I can quote. Thomas, you're only a platinum member, therefore you can't be part of Kershaw, even though we know he is the sales rep, how else does he know about products 3 months ahead of time?**
And to top it off, in yours eyes, we have been irrational, not you.
 
It's one thing to say "I own/use this product and didn't have this problem" it's quite another to say Hmmm, I never had this problem, so therefore the problem must not exist, or that the people who have the problem don't know what they are doing.

For the record I LIKE Kershaw products (including the Cyclone) and will continue to buy Kershaws, however the A/O on the Cyclone I got 1) did not work out of the box, and 2) its replacement (from the retailer) A/O failed after several months, maybe 1-200 openings. If you want to think that's because I don't know how to read or use an on/off switch, fine, whatever makes you feel better. IMO the odds that there is an issue with this mechanism outweighs the chance that this was a fluke. If flipping this switch at the wrong time is going to break the A/O and constitute "abuse" then it seems like a poor design. And if true, it's strange that the instructions don't warn of this.

There is a contradiction here; on the one hand many people say this is not an issue, on the other hand they say if you turn the switch "wrong" or don't "follow the instructions" then you are abusing the mechanism and it will break, and serves you right. Which is it?
 
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