Kershaw threadlock drowning strikes again

[mqqn]

Nothing personal about it. Sorry if you took it that way. It's an observation.
But, just like it's Kershaw's fault that you can't take their knife apart, I guess you would take it as an insult.

You can tell that this fellow does not want advice, what he wants is to show everyone how bad he is and call some poor customer service person and have his way with them on the phone.

This person obviously does not listen well, nor do they follow simple instructions.

I have twisted off screws before, and it was always my fault for not recognizing the limits of what I was doing. If you have to apply that much force you need to stop and try something different.

Thread should be titled "I was too lazy to heat up the screw and I broke it, now someone is going to pay!"

best

mqqn

 

[mqqn]

I finally got the damn screw out. Tried everything (aside from heat, couldn't find my soldering iron or heat gun) before I cut a slot to try a flathead. Turns out the screw was basically unhardened steel. The slots I cut allowed me to break off the head with the clip with only minimal bending. I barely even got the post out with some damn vice grips. The pivot also doesn't loosen because it is, like everything else, drowned in threadlock. Kershaw is definitely getting a manager call on Monday. I have had $10 knives that have sucked less.

I got one of screws out with minimal snag. The second I applied the same force to and my driver just plowed the threads out of the Philips head. There is now no actual grooves to get a screwdriver into. Since it is the clip I could actually heat it and hope for the best. I was just going to grind the head off and use a vice grip to get the post out.

My point still stands. This much threadlock is like taking care of a spider with a hand grenade. It is solving a minor problem for a small majority with overwhelming force that just makes everything worse. The fact that my knife can't be adjusted or cleaned without heating it up means that something is wrong (no, I do not clean a knife without disassembling it, much easier and effective that way). The fact that the pivot on the 1k is both free spinning AND murdered with threadlock means that even when heated it just may not come off unless I cut a slot into it.

I can actually take most of my frame or liner locks apart with my eyes closed. I have worked through dozens of threadlocked screws without any issue. The only problem I had with these knives was the fact that they had an obscene amount of threadlock. Was the threadlock not literally as much as they could pack in, I wouldn't have an issue, aside from the unhardened screw and free pivots. I wouldn't have anything that would warrant calling Kershaw over.

Quoting the above - when the OP comes back someday and reads this rant, maybe he will find the part about "I did not care to take time to heat the threads up as I was supposed to do because I could not find my soldering iron or heat gun" and then "I used so much force it broke" parts.

Maybe. Just maybe.

best

mqqn

 

[dkb45]

Quoting the above - when the OP comes back someday and reads this rant, maybe he will find the part about "I did not care to take time to heat the threads up as I was supposed to do because I could not find my soldering iron or heat gun" and then "I used so much force it broke" parts.

Maybe. Just maybe.

best

mqqn

I read the one line I wanted to see and made judgements. There is nothing to learn from this because I already knew the solution. That solution wouldn't have helped much, though, because the screws were still all kinds of stuck. The 1k screw would still be butter hard metal. The pivot the the 7k would have to be heated beyond my capabilities because I cannot locate my heat gun and soldering iron. The 7k needs some more lock bar tension, and a good cleaning and adjustment, things cannot be done with a seized pivot.

Care to make any more snap judgements?

 

[Czechmate]

 

[dkb45]

Got my 561 back and it was 3 kinds of suck. The detent which was already sad before came back even weaker! I called in and got to Steven, and I politely and calmly explained the situation and he sent me a prepaid label to get the knives out tomorrow. It's almost like I was just ticked off and needed a little venting, and I know how customer service is and I literally cannot get mad at customer service for issues they did not cause.

When you work customer service you understand when your problem is with the representative and when your problem is with the company. My problems were with the company, and I have full confidence that Kershaw will get me taken care of, especially since Steven hasn't done me wrong in the past.

 

[Sosa]

Dang. I usually say the hell with it, give up and hold a grudge.😛

 

[dkb45]

Dang. I usually say the hell with it, give up and hold a grudge.😛

I'm not giving up because I know Kershaw can do better than this. If I bought some Mantis knives and they were like this, I would just call it even, but a company like Kershaw can make some damn good knives, and I have had multiple cheapies that were nigh perfect.

 

[Jamesh Bond]

My CQC-6k came with some assembly screws that were chewed up so bad a screwdriver would just spin.

I figured no worries since the concrete threadlock will keep everything in place. Well after a month of very light use and occaisional carry, the knife has some wobble and i can hear the blade scrape when i close it, tho i cant tell where it hits. It NEEDS to be adjusted.

This is a perfect example of a legitimate need for the screws to function properly that was botched by manufacture. Considering Kershaw sells a tool specifically for doing this, then YES, they did screw up by encasing the knife in loctite.

I had a thermite that i couldnt even switch the pocket clip position to simply carry it. After i sent the knife to them and got it back WRONG, I called FOUR TIMES IN TWO MONTHS to get the shorter screws for the lock side. I now have four clips and 8 screws that are too long. Wow.

Yes, OP should have stopped instead of forcing, but Kershaw is in the wrong 100 percent on this.

Thx.

 

[dkb45]

I got my knives shipped out with the prepaid label sent by Steven. Funny thing, I could not get the prepaid label to reformat, so it was stuck as smaller than a credit card.

What gets me with the 7k is that all of the screws but the pivot were fine. I had to exchange my first one because the lockup was brand new at just shy of 100%, and the first one was able to be disassembled. The second had a seized pivot from the threadlock.

 

[Gravy]

So the general mood in this thread is taking a knife apart is unreasonable, and manufacturers don't want you to be able to adjust your knife's pivot.
This makes zero sense to me.

Even if OP should've backed down, having that amount of locktite is unnecessary.

One drop is enough.

I fail to see how this is difficult to understand.

 

[Jamesh Bond]

UPDATE:

I called Kershaw to get replacement screws and specifically talked about disassembly. The rep said disassembly WILL NOT VOID MY WARRANTY unless i damage it by doing so.

Out of the horses mouth.

 

[gosuto]

Never snapped a screw like that before, I'm sincerely impressed the head didn't strip before the screw broke.