I recently sent off a ZT 350SW and a Kershaw Speed Bump to Kershaw/ZTs Warranty Dept. for a much needed sharpening. Now, I do sharpen my own knives, but when I am still kind of new to sharpening and kind of new to recurves. With that said, I had just bought a Lansky Diamond Deluxe system with a couple of extra stones (1000 and 2000 grit ceramics) and all I had been using before this was a Spyderco Sharpmaker, so I wanted to clean up the edges on my knives. I had been doing good on my practice knives and moved up to my good knives, but I didnt have a recurve to practice on, so I messed up both knives. I didnt ruin them, but I couldnt keep the curves of the edges as smooth as they had been from the factory. They didnt look too bad, unless you knew what they looked like before, and Im really OCD about my knives so it really bothered me.
So I sent them off to the warranty dept. about two weeks ago with a note telling them why I sent them sharp knives to resharpen. It took 12 days, I think, for my knives to come home, which was a lot faster than I expected. Well when I opened them up and looked I was, and still am, very shocked at the quality of their sharpening service. The knives look brand new! I couldnt be happier with the results. Thank you very much Kershaw/ZT!!!
BTW: I bought a cheap practice knife that I actually learned to sharpen on the Lansky, but Im still unsure if I will be using the Lansky on these two knives unless I need to provide more than the usual touch up. I sharpened my ZT 303 with the Lansky about a week ago because it NEEDED a reprofiling, but I took it nice and slow and it went very smooth.
Well I just thought I would post about how happy I am with my services from Kershaw/ZT. If you have any stories/experiences with Kershaw/ZTs Warranty Dept. I would love to hear/read them!
So I sent them off to the warranty dept. about two weeks ago with a note telling them why I sent them sharp knives to resharpen. It took 12 days, I think, for my knives to come home, which was a lot faster than I expected. Well when I opened them up and looked I was, and still am, very shocked at the quality of their sharpening service. The knives look brand new! I couldnt be happier with the results. Thank you very much Kershaw/ZT!!!
BTW: I bought a cheap practice knife that I actually learned to sharpen on the Lansky, but Im still unsure if I will be using the Lansky on these two knives unless I need to provide more than the usual touch up. I sharpened my ZT 303 with the Lansky about a week ago because it NEEDED a reprofiling, but I took it nice and slow and it went very smooth.
Well I just thought I would post about how happy I am with my services from Kershaw/ZT. If you have any stories/experiences with Kershaw/ZTs Warranty Dept. I would love to hear/read them!