Will chime in and make an attempt at being to the point. Marketing and sales is what I have done for almost 20 years, and would like to think that I know some of what I am talking about.
The SHOT Show is in less than two weeks.
Leupold, Remington, Ruger, Yamaha, Kawasaki, Magpul, Emerson Knives, Benchmade......they will all be there and have swag to give away....Patches, pins, stickers, t-shirts in some cases.......
Swag does three things:
1. It leaves a potential buyer with a positive feeling from the company, and this is remembered come purchasing time.
2. It reminds the potential buyer of the company, keeping that company's products in the conscious and sub-conscious, and if used conspicuously, ties part of that buyer's identity to the company.
3. When done right, the higher the quality/value of the swag, subconsciously suggests to the potential buyer the high level of quality of the company's products.
Stickers, pins and patches are excellent for "gimmes" to the general public. They are inexpensive and serve the need of all three points above, but are not very strong on the third point.
Even with great graphics, cheaply MADE products(specifically in this industry-pens, t-shirts, keychains, flashlights, tape measures, pocketknives....) leave the buyer with an impression that the company is trying to cut corners....don't do it!
Challenge coins have been making a real impression at SHOT Show in the last few years, a company like Warrior Chip can have you set up for about $2-3.00, depending upon quantity ordered. This is a good medium-low level bit of swag.
GIVING A CUSTOMER something significant like Horsewright Leather's wallet is guaranteed to make the customer think about them in the future when it is buying time. This is an investment of less than $20.00 in a customer that is very likely to do repeat business....it's smart and it's effective.
I frequently counsel up-and-coming makers to GIVE a customer a quality hat or shirt when a purchase is made....that buyer becomes a walking billboard for the company and has a feeling of being part of that maker's "inner circle".
Hope this was helpful.
Best Regards,
STeven Garsson