Knivesship Free Excellent Customer Service

[draperfish]

I placed an order with Knivesshipfree last week and there was a mix up with my purchase. I'm leaving for vacation this week so I was really disappointed that I wouldn't have my sweet new Sebenza to take with me. Got a personal call from Derrick apologizing for the issue and he went way above and beyond to make sure I had the knife in my hands before I left! A++++ I will definitely be purchasing from him again. :applouse:

 

[okbohn]

My pleasure! Thanks for the feedback.

Annette, who does our shipping, was out on vacation and I was doing the shipping. I am not as good as she is. Period.

Derrick

 

[d.r.h.]

Concur. I've purchased 4 knives from KSF in the past 6 months (3 CRKs and a Lionsteel). Each purchase was flawless and I greatly appreciate the good photography of the knives listed for sale. As you know, with inlaid CRKs, each is unique due to the natural materials (in my case, mammoth ivory and wood). A stock or poorly photographed picture just won't do. Also, their customer service is great.

 

[MercyfulfateXX]

I always get great service from KSF. that's my go to place for (good) knives.

 

[tleav61]

I too had an excellent experience with KSF. Personable service, fast and friendly. A#1 people in my book!