Was the email address himimp@aol.com? The only person on that end is Auntie. She processes all store orders herself.I seem to be having some trouble with contact in regards to my order, I got a response where I believe the person had confused my order with another. I specified my order and if there was any info on if it was in stock only to be met with no further reply.I emailed the email address located on the site for contact info.