I would call the toll free order line then have them transfer the call if they can . Goodluck hope this helps
Glenn Dykes
Louisiana
* To order a periodical subscription or book with your charge card toll free in the United States, call (800) 258-0929.
* Phone lines are open 7a.m.-8p.m. Central time Monday through Friday and 8a.m.-2p.m. Saturday.
Classified Ad Orders
* Classified advertisements in any of our periodicals can be placed using our
www.collect.com web site.
* You can also call toll free in the United States, call (800) 942-0673.
* Phone lines are open 7a.m.-7p.m. Central time Monday through Friday and 8a.m.-2p.m. Saturday.
Fax Orders
* Our fax number is (715) 445-4087. You can submit a message or order a book, magazine subscription, or classified advertisement via fax.
* Please be sure to indicate on your fax the person or department for whom your message is intended.
Call Us By Phone
* If you know the extension number of the person you want to contact, you can bypass our switchboard by calling our direct line at (715) 445-4612. You can leave voice mail via this direct line 24 hours a day.
* Our regular phone number is (715) 445-2214. Our business hours are 8a.m.-5p.m. Central time Monday through Friday.