- Joined
- Aug 19, 2000
- Messages
- 643
Well, UPS has totally denied the claim on the trashed sewing macine. They are pointing the finger at the shipper, Mr. Ron Roy. Not giving any specific reason, just saying no. It's been a month since this whole thing started, and this is how UPS has decided to handle it.
Now, I believe in giving anybody a fair shake. I always trust someone till they give me a reason not to. It's worked all my life. I no longer trust UPS with my stuff. I think it's safe to say that I have been very reasonable and patient through all this crap. Because I firmly believed things would work out in a common sense, rational way. Not so! They have shown me that they don't care, and that they are not concerned with me, Mr. Roy, or my stuff. If I have to drive 100 miles to send my stuff through FED-EX, I will.
Mr. Roy, the shipper of the sewing machine, called me today and explained that UPS (Un-Professional Shippers) denied the claim and sent the machine to their insurance company for evaluation. Now, it's between Mr. Roy and the insurance company and he has no other option except to hire a lawyer and sue UPS. He is voluntarily re-funding my money including shipping because he feels it's the right thing to do. He is more concerned about the inconvenience to me than to himself. He is a very rare individual. He already sent me $200.00 through PayPal just because he could. He's sending the rest by snail mai.
I know it's asking alot, but if anybody out there has experienced this kind of bologna with UPS, please email Mr. Roy with words of encouragement( ChewyToy1@aol.com ). He could use any help you can offer to fight this madness. This is just the first step for me in exposing this lame excuse for a shipping company's rear end to whoever will listen. If UPS gets enough flack over this and other incidents like it, it may encourage them to change their policies. But, only if enough people voice their opinions. Kind of like voting for the President. If I have my way, their customer service email box will be crammed so full, they'll have to hire more people just to read all of it.
Please, if you've been bashed by UPS, join this fight to help stop the stupidity. You can think I'm lame if you want to. But, I'm getting ready to chap some asses, and I'm not stopping until I see some change. I'm not going to do anything illegal. I'm just going to tell the truth and let people decide for themselves how they want to deal with it. Instead of posting messages like this, I'd rather have better service. That's all this is about, really. If you want to play a part in this, the tracking number for this little fiasco is: 1Z170X860339015485. If you want more particulars, email me and I'll be glad to fill you in.
Think what you want, I'm just tired of the continuing abuse and 'oh well' attitude by the biggest shipping company in the world. Everyone makes mistakes. But, in our society, you have to pay for them or the world gets out of balance. I am finished.
Now, I believe in giving anybody a fair shake. I always trust someone till they give me a reason not to. It's worked all my life. I no longer trust UPS with my stuff. I think it's safe to say that I have been very reasonable and patient through all this crap. Because I firmly believed things would work out in a common sense, rational way. Not so! They have shown me that they don't care, and that they are not concerned with me, Mr. Roy, or my stuff. If I have to drive 100 miles to send my stuff through FED-EX, I will.
Mr. Roy, the shipper of the sewing machine, called me today and explained that UPS (Un-Professional Shippers) denied the claim and sent the machine to their insurance company for evaluation. Now, it's between Mr. Roy and the insurance company and he has no other option except to hire a lawyer and sue UPS. He is voluntarily re-funding my money including shipping because he feels it's the right thing to do. He is more concerned about the inconvenience to me than to himself. He is a very rare individual. He already sent me $200.00 through PayPal just because he could. He's sending the rest by snail mai.
I know it's asking alot, but if anybody out there has experienced this kind of bologna with UPS, please email Mr. Roy with words of encouragement( ChewyToy1@aol.com ). He could use any help you can offer to fight this madness. This is just the first step for me in exposing this lame excuse for a shipping company's rear end to whoever will listen. If UPS gets enough flack over this and other incidents like it, it may encourage them to change their policies. But, only if enough people voice their opinions. Kind of like voting for the President. If I have my way, their customer service email box will be crammed so full, they'll have to hire more people just to read all of it.
Please, if you've been bashed by UPS, join this fight to help stop the stupidity. You can think I'm lame if you want to. But, I'm getting ready to chap some asses, and I'm not stopping until I see some change. I'm not going to do anything illegal. I'm just going to tell the truth and let people decide for themselves how they want to deal with it. Instead of posting messages like this, I'd rather have better service. That's all this is about, really. If you want to play a part in this, the tracking number for this little fiasco is: 1Z170X860339015485. If you want more particulars, email me and I'll be glad to fill you in.
Think what you want, I'm just tired of the continuing abuse and 'oh well' attitude by the biggest shipping company in the world. Everyone makes mistakes. But, in our society, you have to pay for them or the world gets out of balance. I am finished.