Latest S6 Combat/ Utility

[Guyon]

I've thought about this situation a little more. It aroused my interest because I'm just starting to buy the occasional custom.

Seems like both parties learned some stuff of value here...

As a knifemaker, one might make clear beyond a shadow of doubt whether refunds will or will not be an option. I get Ryan's point about this knife being more than just a standard custom item (made with the general public in mind), but he might have said something up front like "Okay, with all these customizations we're doing, I can't offer you a refund if you're not happy with what you ordered. I will work with you to tweak the knife if you're not satisfied, however." Maybe he did. Certainly, he's making the offer to rework the handle now.

From a buyer's view (and this is the valuable lesson for me), one might get ALL the facts up front before confirming an order. As in... Is there an evaluation period? Is a refund an option? Can you modify the knife if it doesn't fit my hand the way I imagine? Will that cost extra? etc. It's pretty clear that Spearz did not get all the facts straight on this deal in advance.

Just communication lessons here, but good ones, I think.

 

[SpearZ]

I would ask exactly those questions you mentioned :thumbup:

Being a knife enthusiast can be a very expensive hobby, I have enjoyed being on BF there seems to be allot of good people here. From the knife maker's to the buyer/owner.

Cheers, enough said.

 

[mjrodney]

For what it's worth, a young lady with small hands requested a kitchen blade of me shaped in a particular way.

Before I put any steel to the platen, I glued up some 1/4" x 2" pine lattice and made a full size model of the knife.

She was able to try it, ask for an adjustment or two, and once approved, the knife was made.

Actually, I made two.

My bride held the wooded mockup, asked for her own changes, and a second came to life.

A third order in on the books, only this time for a male.

Yup. Another mockup is in the works first.