Let me second the praise for BladeHQ customer service

d.r.h.

starik
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I have only been seriously collecting knives since December of 2011 and currently have about 100 in my collection, which consists of production, mid-techs and customs. I must say, however, that my absolute favorite knives to own are CRKs. Am always on the look-out for a nicely inlaid Mnandi or inlaid or graphic Sebenza. Earlier in April, I saw a beautiful UG Sebenza on BHQ. It had an old school graphic CRK look to it and I immediately knew I wanted it. After I placed the order, I learned that there was a mix-up at BHQ and that newly arrived models were posted with pics of old, no longer available, knives! Anyway, had to cancel the order, to ensure I didn't receive something I didn't want. Got a phone call from BHQ apologizing for the error and an offer to have Chris Reeve make me up a UG Sebenza which looks a close as possible to the one I wanted ... and that they would have CRK engrave it for me. Fantastic. I was told that it would take about 4 weeks ...... 4 weeks? Last time I had CRK make me a knife, it took nearly 6 months!!! Anyway, got word today that the knife was in and ready to ship to me ( in just a hair over 2 weeks!!). I was blown away. They sent me pics and, indeed, it looks very close to the graphic I wanted! Can't give BHQ enough praise. They went above and beyond here. Kudos!!!
 
Right on!! BHQ is the best in my book, amazing customer service.How about postin some pics when ya get her :)

Here ya go ..... born on 24 April 2013!

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