- Joined
- Apr 19, 1999
- Messages
- 3,560
Yes dishwashers do kill handles and most customers are apologetic that their "mother in law" or such did the deed when they were not looking. Micarta is my choice for handles on kitchen knives because I can refinish it to a new condition in these cases at no charge to the customer.
I offer free sharpening on all of my knives just to get them back into the shop so I can see how they are holding up in the field and what I can learn from them. Occasionally I have returned a brand new knife to a customer because of a flaw that I have noticed during my "factory tune up"... this goes a long way toward customer satisfaction.
I offer free sharpening on all of my knives just to get them back into the shop so I can see how they are holding up in the field and what I can learn from them. Occasionally I have returned a brand new knife to a customer because of a flaw that I have noticed during my "factory tune up"... this goes a long way toward customer satisfaction.