Originally posted by ZENGHOST
I am a little more confused now, since I skimmed over a PC World mag and the Gateway wasn't in the top five, but the Dell was on top as a best buy. Don't get me wrong, I love Dell, but that Gateway deal is really tempting. But, in the end--you usually get what you pay for. I'm definitely going to have to put more thought and research into this.
I was in the exact same situation you were on my decision. The Dell's, while being a little more expensive, were also rated well, and you always see their advertisements (something Gateway doesn't really do). Although the Gateway's do round out the top ten on zdnet.com I can only speak for Dell customer service but it took me over 30 minutes just to cancel an order! I was routed to this person, then they couldn't help me so they transfered me to someone else saying they didn't have the authority and I'd have to talk to a manager and blah, blah, blah... My sister has had a Dell laptop for 3 years and has had no problems with hers.
But, what bought me over was indeed the value of the Gateway. Plus that chrome color looks better than just plain old black
