Lum Screws

[Pleconin]

I've been trying to get my hands on a new set of clip screws for my LUM for 30 days now. I was passed from Angela to Beth to the Factory Outlet. Still no dice. Any inside info on the eventual availability?

 

[Sal Glesser]

Pleconin - Apologies. Customer Service is going through some personnel changes at this time, so things are a bit hectic. I'll check it out before I leave for Blade Show.

sal

 

[Pleconin]

Any luck yet?

 

[Sal Glesser]

I put in the request before I left for Blade show, but I just returned from Blade show. Will check it out tomorrow.

sal

 

[Pleconin]

Just checking back in...

 

[Sal Glesser]

Sorry, was tied up outside of the office Wed thru Fri last week. Have you called Customer Service? (telephone) Might be faster? Our office email needs revamping.

sal