Maximumbob54
Gold Member
- Joined
- Jun 10, 2024
- Messages
- 1,073
It was inevitable that I would eventually have a small parts failure on a knife since all things eventually break. Looked up the warranty and you have to mail the knife in for them to rebuild. Ugh. To get a new small part. Ugh.
So I looked around only to find this seems like a fairly common issue having to mail in the knife to have any parts replaced. I even found a post that said some knives may look the same to the end user but when mailed in the craftsman will be able to see exactly the model it is and if any rolling changes have been made that might effect parts swap. Which I begrudgingly have to agree with.
Having lost a few packages in the mail going one way or the other over the years I'm always terrified yet another will fall off the map.
So I looked around only to find this seems like a fairly common issue having to mail in the knife to have any parts replaced. I even found a post that said some knives may look the same to the end user but when mailed in the craftsman will be able to see exactly the model it is and if any rolling changes have been made that might effect parts swap. Which I begrudgingly have to agree with.
Having lost a few packages in the mail going one way or the other over the years I'm always terrified yet another will fall off the map.