- Joined
- Dec 2, 2005
- Messages
- 1,909
I have a friend who ordered a knife from them 5 months ago. Kept saying it would be delivered, etc, etc. Issues with getting materials, steel. When it finally "shipped" we were training and the postal service sent it back to them, but now they say it's "lost" in the mail and they don't know where it is. The guys at Mercworx say it's coming back to there shop, buy they won't send him a replacement because according to them they just don't have knives laying around everywhere. Unfortunately, I didn't know he ordered from them or I would have warned him. Their knives are alright, but the way they're giving him the runaround is horrible! I'd stay away from dealing directly with the company. I know others have had problems also.