Modem Woes.

Yvsa

Yvsa

Joined
May 18, 1999
Messages
15,395
The last three evenings and nights my ISP, AT&T, have been saying that my modem isn't working correctly. It's dadgummed funny that during the day it works just fine with no problems at all!!!! :rolleyes: :grumpy:
The powers that be are currently transferring my service to a remote server instead of the central office and they're telling me that when it is done this problem will go away *And* that my speed will be nearly twice as fast!
I still think it's on their end though because it seems to me a modem is either working or it is not.
And if it was having intermittent problems then it would be at different times of the day, not nearly the same time everyday.
I'll just be glad when it is over and if it isn't over soon methinks I'll go to Cox Cable for my ISP, then I would be *really* fast!!!!:thumbup: :D :cool:
 
hmm. maybe it's the traffic increase. dsl shouldn't suffer from this, though, if that's what you have. still, if you're gettin twice the speed for the same price, it's all good!
 
It could be line noise also. I used to have an 800 number to test the modem connection, but I can't find it. If it's the line don't tell the phone company it's causing problems with a modem, they don't care. They only have to provide voice quality.

Good luck
 
changing to a remote server won't help connection problems caused by line noise. i remember when the lines used to cross and we could hear other conversations faintly, sometimes quite clearly, while on the phone. if you screamed real loud you could have a conversation with/intrude on the strangers!
 
When my modem gets funny I kick it around the room for a few minutes. It seldom fixes things but I certainly feel better afterwards.

Think of this as a temporary solution. ;)
 
You absolutely want a cable modem and ISP, Yvsa. It's faster than DSL and was cheaper, in my case.


Mike
 
Dave Rishar said:
When my modem gets funny I kick it around the room for a few minutes. It seldom fixes things but I certainly feel better afterwards.

Think of this as a temporary solution. ;)
Click to expand...

*Best* laugh I've had in quite a while...:thumbup: :thumbup:
 
Started having problems at 5:30 p.m. today and got back online about 9:30. I just don't see how it can be a modem problem or a scratchy line. It works fine during the day and is working fine now.:rolleyes:

Maybe taking a GREAT BIG KUKRI to it would be just as much rewards as beating it up or kicking it around the room.;) :D :cool: :thumbup:

If I continue to have the same trouble after the fixit thing they're working on then I will really take a look at Cox Cable. I don't know about speed but the cable is only 5 more bux a month.;)
 
It probably is line noise, The line noise may be local (your place), or it may
be somewhere else down the line.

If it is DSL, one possibility is to turn the DSL modem power completely off,
then back on when you start having problems. The reason for this is that
when a DSL modem is powered on it "listens" to the line, to see how
much useable bandwidth there actually is on that particular line. If there is
suddenly a lot of electrical noise after that, there will be a lot of
retransmissions, etc and data will move across the line VERY slowly, if at
all. If it "sees" the noise when it starts up, it will use less bandwidth, but
may be able to move the data across the line at an acceptable speed.


One place that I worked, there was a wind tunnel that most of the time only
operated at certain times of day. It had a bad ground, and used large
amounts of current, so when it was operating it would spew electrical
noise throughout the building & surroundings. Took a LONG time & some
specialized equipment to track it down as the culprit


Good Luck,
John
 
Yvsa, the pathway to your ISP's point-of-presence (POP) consists of some wires and switches dedicated solely to your service and other wires and switches that are "shared" (used by diferent customers from one "call" to another). This means that the pathway from you to that POP varies from usage to usage. Could be that some of the shared facilities are below digital quality and so will not allow you to conenct with your ISP.

Does your service go bad while you are already successfully connected?
 
Thomas Linton said:
Yvsa, the pathway to your ISP's point-of-presence (POP) consists of some wires and switches dedicated solely to your service and other wires and switches that are "shared" (used by diferent customers from one "call" to another). This means that the pathway from you to that POP varies from usage to usage. Could be that some of the shared facilities are below digital quality and so will not allow you to conenct with your ISP.

Does your service go bad while you are already successfully connected?
Click to expand...

Thanks Tom, et al,

I'm still pretty computer illiterate although I am still learning, albeit slowly.:o
This Friday my problems should be winding down as one of the techs told me it took 10 days to get moved to a Remote Terminal.
Last night before I got kicked off I think I was at 1.0 Mbps that I was told is faster than the 400.0 Mbps I have been on since I got DSL. For now I can't figure out all of those danged numbers and what they mean and maybe never will.
I thought I was pretty fast until I got to looking at the numbers in Ted's speed test thread and then found out I'm still pretty slow although it is fast enough for what I do.
I suppose it could be kids and adults getting home from school and work but until just a week ago last Tuesday everything was perfectly fine with no trouble at all.
I still think it's something to do with their end and not my modem or a software problem like I've had different techs tell me it is.:rolleyes: :grumpy:
 
Ha! Tuesday I could not log on at all. All the possible numbers to my ISP's POP were "busy." Either they were having a denial-of-service hacker attack at Netscape or their equipment was bolixed up. 24 hrs. later, and all was well -- except getting on Yahoo was VERY slow. The Internet is far from a perfect world.
 
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